Norm Reeves Honda Superstore North Richland Hills - Service Center

Hailey Owens did an awesome job in welcoming us, answering our questions, and guiding us through the purchase. She was very knowledgeable about the Costco Car Purchase program and made the whole pr answering our questions, and guiding us through the purchase. She was very knowledgeable about the Costco Car Purchase program and made the whole process very easy and enjoyable. More

Thank you Tim Keller for the excellent job you did on my 2014 CR-V. I would recommend Norm Reeves Honda to any Honda owner. 2014 CR-V. I would recommend Norm Reeves Honda to any Honda owner. More

Alwsysb professional! Very thorough and knowledgeable sales and service staff, They always make me feel welcome to be in there building and try to help me whenever neces Very thorough and knowledgeable sales and service staff, They always make me feel welcome to be in there building and try to help me whenever necessary , More

Waiting time is not reasonable and your employees notice customers are standing around and waiting for some kind of response or answer to their questions but no one will ask you may I help you or why are yo customers are standing around and waiting for some kind of response or answer to their questions but no one will ask you may I help you or why are you here I mentioned to one of your associates in Dollar general stores usually they ask if they could help but not at your store your customer service is not there at all More

The store is good but I’ve been having some problems with my car and sometimes it’s just hard to communicate with the people who works there, but any other than that it’s good my car and sometimes it’s just hard to communicate with the people who works there, but any other than that it’s good More

The appointment was easy to schedule and the work was completed in a timely manner. completed in a timely manner. More

I appreciated the way Tristian Rivas kept me informed during the entire repair process on my vehicle. I also appreciate how he didn’t try to oversell or undersell me on what needed to be done. He gave during the entire repair process on my vehicle. I also appreciate how he didn’t try to oversell or undersell me on what needed to be done. He gave me options and the pros and cons of each and then left the informed choices up to me. my vehicle is now running great. More

Dennis checked me in, and gave a 3-4 hour window. Uber home and back in 3 hrs! Thanks Dennis! Uber home and back in 3 hrs! Thanks Dennis! More

I thought the service department did a great job with the oil change . They kept me informed and the oils change was done on time. oil change . They kept me informed and the oils change was done on time. More

Excellent service, except it did cost more than I expected. All fluids changed which I needed to have done but still costly. expected. All fluids changed which I needed to have done but still costly. More