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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,625 Reviews

2,625 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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December 23, 2024

This was my first time visiting a service department and it was amazing. You hear horror stories but not with this dealership. Like seriously, everyone had a plesant personality and my service advisor kne More

by Old Lady in a Blue Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to write this review! We're glad to hear that your first visit with our service crew went so great. Everyone is always dedicated to a job well done. Any time your car needs attention, just give us a call!

December 23, 2024

Mal servicio siempre hacen cosas sin consultar y le quitan cosas estoy decepcionado por el servicio estos últimos 3 servicio que he hecho a mi carro an sido pesimos More

by Mariamarcial0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Maria, and thank you for sharing your feedback. We're sorry to hear about your recent visit with out service center and want to learn more about it. Please give our service center a call when you have a moment so we can discuss your experience further.

December 22, 2024

Just just just just just a a a a a a couple Clean and friendly More

by jdkrx@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crines
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to review us! Please let our team know what we can do to make your next visit a 5-star experience!

December 22, 2024

The service center was clean. Staff was professional . They were respectful and courteous. My advisors was very helpful and answered all of my questions. More

by Beaacevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy to learn that our facility and team were both at their best! Thank you for the 5-star rating- it's what lets us know we're on the right track!

December 21, 2024

Excellent dealership. I will definitely take my vehicles back. Thank you. Thank you thank you More

by wendy.pittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your satisfaction is our priority! We’re so glad you had a positive experience and can’t wait to welcome you back.

December 21, 2024

My service advisor is Tommy Lin and he is just great work with. Will explain what the problem is and let you know what needs to be done. A true professional. Recommend him to any customer to work with him. More

by R.Appelbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lin Service Advisor
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Tommy and the rest of our service team thank you for your 5-star rating! They work hard every day to make sure drivers and their cars get the attention they deserve. Come back and see us any time your vehicle needs an expert's knowledge!

December 21, 2024

They got our car repaired quickly and helped us to save money on the repairs. More

by darrell.haefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your fantastic review! Let us know if there’s anything we can do to make your next visit even better.

December 21, 2024

The service was great! easy and The wait was not long. Hey, especially like the fact that they did it multi-point inspection and told me what was going on More

by thecomedian.aa
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your support means everything to us! Thank you for rating us and our service team 5 stars. Looking forward to seeing you again soon!

December 21, 2024

They take great pains to satisfy the customer they are very thorough in their work More

by 2meme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to know you’re happy with our service! Let us know if we can assist you further- we're happy to help.

December 21, 2024

Great Service center. Courteous and very thorough! It was easy getting in and out with oil change. More

by vincentramos100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We’re thrilled to have met your expectations and look forward to your return.

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