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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,425 Reviews
Call Service Center (817) 345-6175

2,425 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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October 25, 2024

I have always had my Hondas maintained by this dealership & I've been well-served by that practice. They do quality, professional service with a high level of customer support. More

by jryx3sklarxz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Oct 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We value your loyalty to our dealership, jryx3sklarxz! Thanks for putting your trust in our dealership when it comes to your Hondas. Thanks for bringing your cars to us, and we look forward to serving you again!

October 25, 2024

Did paperwork wrong sold us the wrong car did paperwork for trade in on wrong vin. The wrecked my mother in laws car the same weekend during a service appointment. Mmanager and gm were contacted and it’s s More

by kyle.d.suggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francis Olang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Kyle, We apologize for the misunderstanding regarding the paperwork for your car and the trade-in. If you have any further questions or concerns, please contact our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

October 25, 2024

They did a very amazing job getting me in and out. I worked with tommy lit he was amazing More

by alextavira430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
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Oct 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We are happy to read this review about your service visit for your Honda, alextavira430! Thanks for the five-star review, and we will pass on your compliments to Tommy. Hope to see you next time for another successful experience!

October 24, 2024

Every time I am in your location, I have a great experience. I will be purchasing my next car from your location, when I am ready! More

by Thedr53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's flattering to hear, Thedr53! When you're ready to buy a new car, please let us know. We're ready! Thanks for stopping by, and we can't wait to help you out again!

October 24, 2024

Always superior service and knowledgeable folks to help out. Enjoy working with everyone at Norm Reeves Honda! More

by Kmatson1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty, Kmatson1110! We're glad that our team gives you the service and information that you deserve. See you in the future for another appointment for your Honda! Thank you!

October 24, 2024

Love the cafe while waiting for vehicle. Never feel scammed or pressured when mechanic gives maintenance recommendations. Love the updates in the portal while there. More

by Andrea.Sukach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so happy to read that your service experience for your Honda was such a good one, Andrea! We're pleased that you've been reading the updates, too. Thanks so much, and see you in the future!

October 23, 2024

I really like the way the do business also the way the people treat you. They make you feel like you are really important. More

by jimmy.pedford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Srimavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe-Andrew
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Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We like to make all our customers feel important, and we're glad that was what was delivered to you during your Honda service visit, Jimmy! We appreciate you noticing that, and hope that you will return in the future. Thank you!

October 23, 2024

Always getting taken care of here at norm reeves! They’re amazing, and customer service is top tier! More

by Sheyannely96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's nice to hear that we're considered top-tier in your book, Sheyannely96! Thanks for taking your Honda in for service, and we look forward to giving you quality service once again.

October 23, 2024

Very clean facility. Sales team very knowledgeable and they listened to me. Purchased a vehicle and thrilled with it. For service equally, fast, friendly and professional More

by rbrebarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Srimavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ochoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty and your amazing review that covers everything we offer, rbrebarr! We're very flattered and thank you for bringing your Honda in for service. See you next time!

October 23, 2024

I love to take my vehicle in to Norman Reeves service center. Always so nice to work with. More

by Vlowe7294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Crean
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Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's nice to hear, Vlowe7294! We're pleased that you enjoy stopping by our service center and receive the quality service that your Honda deserves. If you need anything else, please reach out to us. Thank you!

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