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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,937 Reviews
Call Service Center (817) 345-6175

2,937 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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June 04, 2025

He welcomed me when I first came in, and responded to all my questions in a timely matter More

by Vastveranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad Mario Vasquez gave you such a warm welcome and answered your questions promptly! Knowing you felt heard and cared for means a lot to us. We look forward to greeting you again with that same enthusiasm.

June 04, 2025

He welcomed me when I first came in, and responded to all my questions in a timely matter More

by Vastveranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad Mario Vasquez gave you such a warm welcome and answered your questions promptly! Knowing you felt heard and cared for means a lot to us. We look forward to greeting you again with that same enthusiasm.

June 04, 2025

Done quickly and staff was friendly. Very happy and will use again, as they are my closest Honda dealer. More

by Jeffbrauer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey, Jeff. We’re delighted Hannah Pearson’s friendly service made your visit swift and enjoyable! It’s wonderful to be your local Honda dealer and make you feel at home. We can’t wait to welcome you back for your next visit.

June 04, 2025

The service was prompt, friendly and very professional. I highly recommend Norm Reeves Honda for all your automotive service needs. More

by mrmbj01
Recommend Dealer
Yes
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Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your recommendation means everything to us! We’re glad promptness, friendliness, and professionalism hit the mark. Whenever your vehicle needs attention, know our doors are always open to deliver that same top-notch experience.

June 04, 2025

Good customer service, nice waiting area and Uber availability. Comfortable dealing with service staff and dropping car off. More

by Roy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Williams
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Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for highlighting our comfy waiting area and Uber availability. Angel Flores and Dennis Williams will be pleased to hear you felt at ease dropping off your car. We aim to make every visit seamless, so let us know if there’s anything else that would make your next visit even better!

June 03, 2025

I really do appreciate my service writer Michael Wright, He has always taken good care of us. More

by Fireplug101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Michael Wright will be thrilled to know how much you appreciate him! We’re grateful for customers like you who recognize the extra effort our service writers put in. Whenever you need a helping hand, you know Michael and the rest of us have your back.

June 03, 2025

Awesome experience. Real quick. Wonderful experience. They were pretty wonderful about the whole thing. Awesome More

by smatharu20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beevers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your awesome experience! We're thrilled knowing you found everything quick and wonderful. We’re here anytime you need fast, fantastic service—just say the word!

June 03, 2025

The service dept is always friendly and never pushy with recommendations. My was was returned clean! More

by Juan-Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Walker
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Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for noticing our friendly approach! We believe a clean car is a happy car, so we’re happy yours sparkled when it came back to you. Whenever you need genuine recommendations or another refresh, feel free to swing by.

June 03, 2025

Unfortunate that it wasn't cheap due to labor cost but he did everything he could to make me feel comfortable with the service that was performed and went above and beyond with service and communication More

by montemayor_817
Recommend Dealer
Yes
Employees Worked With
Cody
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Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We understand labor costs can be a concern, so we’re grateful you felt Cody went above and beyond to keep you comfortable. Your recognition of his communication and service means a lot. Whenever you’re ready for another visit, Cody and the rest of us will be here to give you that extra level of care.

June 03, 2025

It was a great experience The people at Norm Reeves Honda made sure I was very well taken care of More

by mrbrown1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words mean the world to us! We’re delighted to hear our team made you feel so well cared for. If you ever need anything else—whether it’s a routine check-up or some friendly advice—don’t hesitate to stop by.

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