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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,361 Reviews
Call Service Center (817) 345-6175

2,361 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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November 05, 2024

Mike was great and very informative, everyone at the dealership is always nice and friendly More

by Kristingutierrez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2024

the service was performed in a reasonable time frame and correctly. i appreciate it very much More

by Bimenyimana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
so sorry i don’t remember the name
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November 05, 2024

Great Customer Service! Appreciate the hard work into diagnosing the problem with my CRV. Thanks! More

by Josel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2024

Had a wonderful experience. Manny and Anthony were awesome I will definitely be referring my friends and family if they are looking for a new car. More

by Tracy Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in finance and Manny
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November 05, 2024

Service center is awesome, however I would not do any financing with Norm Reeves. There was conflicting information on the rate between 1.9% and 2.9%. So the oil changes were supposedly going to be fre More

by FOXHALLKITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

Customer service is great. The staff is very knowledgeable when explaining the services that were completed on your vehicle. More

by Joegrim1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that our staff could give you the information you needed regarding your Honda services, Joe! We want your experience to be transparent so this makes us happy. Thank you, and we'll be happy to servce you in the future!

November 04, 2024

The customer service I got was outstanding. Mike was very polite and up front with me. More

by awill081969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had a satisfying service visit with Mike's help, awill081969! We're happy that everything went well with your Honda. We look forward to serving you again! Thank you!

November 04, 2024

Short wait time, good communication, explanation of the service requirements before and after. Knowledgeable of the vehicle maintenance. More

by pkkaranu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony G.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your service visit for your Honda was made up of all the elements that create a successful one, pkkaranu! Please let us know what we can do, however, to bump up those stars to five. Thanks so much, and we'll talk to you soon!

November 04, 2024

Love their services and they get the job done in a timely manner. They also are always keeping you updated with your services. More

by Botrres0554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's what we aim to give our service customers, Botrres0554! We want you to be informed and to get back on the road as soon as you can. We're glad that's the experience you were given. Thank you, and we hope to see you in the future!

November 04, 2024

Advisors are always helpful. They try their best in getting you and your vehicle out in a timely manner. More

by Marylou_Aguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy that you and other customers are experiencing quality service in a timely manner, Marylou! That's what we strive to provide. If you need a service appointment in the future, you know where to find us. Thank you!

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