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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,807 Reviews
Call Service Center (817) 345-6175

2,807 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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April 21, 2025

My service was actually really quick in comparison to other dealership. My service advisor made sure to communicate with me through out my visit. Great experience. More

by kyadrian.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : amanda
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for trusting us with your vehicle—we’re happy to be your go-to service team.

April 21, 2025

Quick and easy in and out service for what I needed completed on this servicre More

by Rogeranash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words—we’re so glad you had a positive service experience!

April 21, 2025

Fast and professional work. I have called and they always accommodate me and get the job done fast and properly. More

by Claudia O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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April 20, 2025

Charged me for a state inspection they did not complete. Have not missed a refund. More

by Julius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
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April 19, 2025

Great customer service Great customer service. They really care about the people not just about hitting people over the head with big bills. More

by Mcarter7654
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing this support for our team. If you ever need anything down the road, don’t hesitate to reach out.

April 19, 2025

Fast service done very well. Did a great job with my free maintenance done in a timely manner. More

by Dem8141
Recommend Dealer
Yes
Employees Worked With
Cody Brian
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Happy to hear your service visit was quick and efficient—just how it should be! We appreciate you.

April 18, 2025

When having maintenance done here everything is usually done in a timely manner an to the staff is always friendly. More

by Justinwstewart18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the nice review. It’s always our goal to provide smooth service, and we're glad we could do that for you!

April 18, 2025

Tristan was very helpful he went above and beyond helping with my tire monitor in the car and getting the tires to be similar readings. Appreciate him. More

by eubank75071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Tristan will be pleased to see your review! We're so glad he could get everything sorted out for you.

April 18, 2025

I always have great experiences at this Honda location. The staff is always so helpful and handle everything with care. More

by Hannahin98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frausto, Zachary
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Now that’s the kind of review we love to see—thank you for making our day!

April 18, 2025

In 3 of 5 service visits the waiting time is huge; I try to set the appointments on Saturdays because that. More

by BV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure about the service advisors names
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello. We're sorry you've experienced waits in the past, but are glad you found something that works for you. If you need help with anything else, we're here for you.

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