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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
3,027 Reviews
Call Service Center (817) 345-6175

3,027 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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July 15, 2025

Great customer service skills! Kept me updated on the status of my vehicle. No complaints on this service to my vehicle. More

by Guera331974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2025

The car started making noise after I got the car out of service center so need to take back again. More

by Rajesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia, Cody
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July 15, 2025

I sun not have a ln appointment and they still worked me in and provided timely service on a busy Saturday More

by Garybry63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Fritz
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July 15, 2025

Very efficient and great communication through out the process. Very pleased with the work and with my advisor. More

by Edwardv912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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July 15, 2025

Excellent service dept. The unexpected chocolate chip cookies were very good. High parts prices, but worth it for the expertise. More

by Lawlllawlll
Recommend Dealer
Yes
Employees Worked With
Tommy Cane
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July 15, 2025

they tried to charge me over $300 for things that are either in free maintenance plan or in warranty. I refused to pay. They ended up not charging me. More

by robert.zhangle
Recommend Dealer
Yes
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July 14, 2025

I got great service in a timely manner I will be returning for more service thanks More

by japagesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Yay, thanks for the rave review! We’re thrilled you found our timing spot on. We’ll have the welcome mat (and the wrenches) ready whenever you return!

July 14, 2025

Very clean environment. Friendly sales team & technicians. I like how they don’t hound you into buying a vehicle. I do wish they would automatically vacuum my vehicle whenev More

by livingwell21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Totten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the feedback! We’re glad our team gave you space to browse, and we hear you on the vacuum and snack stations. We hope to make your next visit with us even better!

July 13, 2025

Did a good job,correct time car was clean after completion of work will use this dealership again next time. More

by riskidc19417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the review! Angel and Scott are proud the timing and cleanliness hit the mark. We’ll be ready to welcome you back for another spot‑on service.

July 13, 2025

Norm reeves was kind, attentive and helpful when getting my Honda pilot serviced. Highly recommend. More

by Kendall.miche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jul 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Kendall, thank you for the high five! Amanda and the crew love keeping your Pilot happy. We appreciate the recommendation and look forward to your next service.

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