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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,463 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,463 reviews

April 25, 2025

Great I love the dealership. Expected to do more than one survey saying that is annoying More

by Peterkahle
Recommend Dealer
Yes
Employees Worked With
Cody Brian
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Apr 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey there, Peter. We're happy to learn that you had a pleasant visit with Cody. We do apologize for the survey requests, and we'll take your feedback to heart as we continually strive to improve our services. If you have any other feedback that you would like to share with us, please let us know, and we hope to give you another five-star experience in the future.

April 25, 2025

Excellent service. Very personable. Always open to my questions and patient in explaining things. Highly recommend Norm Reeves due to their service department More

by Lee
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Apr 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Lee, we’re so happy to see your recommendation! Patience and clear communication are at the heart of our service team, and it’s great to know you felt well taken care of. Thanks for trusting Norm Reeves Honda with your vehicle.

April 25, 2025

I brought my Honda Passport in for regular maintenance and was greeted by Dennis Williams who handled the repairs. I was able to wait on my Honda at the dealership and had a breakfast sandwich during my w More

by Randy73
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Apr 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Randy! Dennis Williams is thrilled you appreciated his attentiveness, and we’re glad you enjoyed the wait. Here’s to many more quick, comfortable visits for your Honda Passport!

April 24, 2025

Wonderful experience as always Timely communication kept me informed of status. Responded promptly to my questions. More

by mpharvey.3
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thomas and the team appreciate your shout-out about staying in the loop. If you ever need to lock in an appointment at your convenience, our online service scheduling portal is available 24/7—no phone call required. We look forward to keeping you informed and on the road!

April 24, 2025

The dealer and service rep were very helpful and made sure everything was to my satisfaction. I will buy my next Honda from Norm Reeves. More

by Ferd Berfel
Recommend Dealer
Yes
Employees Worked With
Kaylynn
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Apr 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Ferd! Kaylynn and the crew are thrilled to know you felt well taken care of. We can’t wait to help you find your next Honda. The next time you want to buy, consider our new and used vehicle specials, which we offer to get customers like you behind the wheel.

April 24, 2025

It took about 4 hours for an oil change, tire rotation, and air filter change. They found a tire that needed to be replaced. Except for the 4 hours it was a good experience. More

by Steve.M.Howard
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wright
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Apr 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Steve, thanks for the honest feedback. While catching that tire issue early was a win, I’m sorry the wait stretched to four hours. We appreciate you choosing Norm Reeves and hope to give you a 5-star experience next time.

April 24, 2025

The dealership is rather far away from where I live--about half an hour's drive. I went there prepared to stay all day, since I had no ride, and more than 100 people were being served that day, ma More

by s.staples
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
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Apr 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Wow, we know that’s quite the drive—thank you for making the trip. Tommy was glad to streamline your visit amid a busy recall day. Your patience and trust mean a lot to us. Drive safely, and see you next time!

April 23, 2025

Excellent Service Tech Advisor and service was fast efficient and quality. I had a prepaid contract and it was handled with ease. More

by Edwardsrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Mario is thankful you noticed how smoothly your prepaid contract was handled. Fast, efficient, and quality service is what we aim for—glad we delivered. See you next time!

April 23, 2025

Very patient , took the time to explain inspection report and the recommended things to be fixed. Was not pushy with getting everything done at once, understood my need to space maintenance out. More

by staruy410
Recommend Dealer
Yes
Employees Worked With
Zackary Fausto
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Apr 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi there! Zackary enjoyed walking you through the inspection and making sure you never felt rushed. We’ll be here whenever you’re ready for the next steps!

April 23, 2025

While they may be expensive, they are very responsive to the needs of their customers. More

by kb5yrk
Recommend Dealer
Yes
Employees Worked With
Ann Stone
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Apr 23, 2025 -

kb5yrk responded

Good job.

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