Back

Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.7
3,581 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Contact Dealership

7551 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 3,581 reviews

June 18, 2024

I took my vehicle in for a new starter because it was having a hard time starting. They told me the starter was fine but I needed 2k worth of other repairs. I took my car home and changed the starter mys More

by Mcenteno582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Gerlikoviski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any inconvenience you experienced with our service team. Customer satisfaction is our goal and we strive to provide reliable service recommendations. If you would like to provide any further details about your experience please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

June 18, 2024

Very helpful and friendly. Did an awesome job at fixing my car. Will go back More

by Dewanq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experience. Looking forward to serving you again!

June 18, 2024

Entirely displeased with the outcome of my service appointment. Results of tech work boarding theft More

by Lhernandezpgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jun 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you had an unpleasant service visit and we would like to learn more about your experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

June 18, 2024

I really enjoy coming to the dealership. It’s nice that they have a free car wash. It is always a great atmosphere and everyone is so nice. More

by Tigerfan258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled you enjoy our dealership's atmosphere and complimentary car wash. We look forward to seeing you again soon!

Jun 19, 2024 -

Tigerfan258 responded

I did have one more thing I wanted you to know. In the waiting room there is a couch and the couch is damaged and makes the whole location look not so up-to-date. There’s tear on the back of the couch and you can see the foam in the couch. Repairing that would make the waiting room a little bit more appealing.

June 18, 2024

Routine service was performed and Scott did a great job keeping me informed of the status of my vehicle. Everything was done correctly, and promptly. More

by ScreenName101
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Scott provided excellent service and kept you informed throughout. We appreciate your business and look forward to serving you again in the future.

June 18, 2024

I recently purchased a vehicle from Honda and had the pleasure of working with Sham, our sales agent. Her warm and personable approach made the experience incredibly enjoyable. Sham's attentiveness, expe More

by Valentine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sham Payne
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your fantastic experience with Sham. We strive to provide top-notch service and are delighted you found your perfect car with us. Enjoy your new Honda, and please don't hesitate to reach out if you need anything in the future!

June 17, 2024

Very professional, knowledgeable, courteous and complete service. I have absolutely no complaints about this dealership. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience, and we look forward to serving you again in the future.

June 17, 2024

Tommy Lit was exceptionally helpful and kept me informed throughout the whole process. I was able to get two recalls on my vehicle taken care of along with my oil change, plus a full point inspection. I wou More

by irene_deleonn72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Jun 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear Tommy provided such excellent service, and we look forward to assisting you again in the future.

June 16, 2024

Scott was very attentive and promptly followed up with any issues and had them fixed. More

by luis.ornelas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pokluda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about Scott! We're thrilled to have him on our team and appreciate your business.

June 16, 2024

Very courteous and professional. .. they showed patience and care in handling my situation and went over and beyond with the highest level of customer service. I am very pleased with More

by eve.thompkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Jun 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We strive to provide exceptional customer service to all our clients. We're delighted to hear about your positive experience with us!

...
68
...