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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
3,567 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth
Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs!
It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,567 reviews
August 01, 2024
Never a call back from service when asked to return a call. Impossible to get anyone even after leaving a voice mail. So bad and I’m not talking this issue with Angel I’m talking the service departmen call. Impossible to get anyone even after leaving a voice mail. So bad and I’m not talking this issue with Angel I’m talking the service department period. Naturally I have zero trouble getting help from McDavid of Irving More
by Dp12
Verified CustomerEmployees Worked With
August 01, 2024
the change from Huggins to Reeves has degraded the service experience somewhat. I don't need phone calls asking if I received coupons, which I then forget to bring coupons with me when I come for serv service experience somewhat. I don't need phone calls asking if I received coupons, which I then forget to bring coupons with me when I come for service. More
by Hamptonktmj
Employees Worked With
dennis
August 01, 2024
Customer service is great. They do a good job of keeping you informed. Easy process to make appt They do a good job of keeping you informed. Easy process to make appt More
by G.kates@tcu.edu
Employees Worked With
August 01, 2024
Michael Wright is professional and knowledgeable and does an excellent job in the service department. an excellent job in the service department. More
by Lmford
Employees Worked With
August 01, 2024
Had an absolutely positive experience both times I’ve been to the dealership. The staff has been extremely knowledgeable and helpful. been to the dealership. The staff has been extremely knowledgeable and helpful. More
by Scottanthonyl
July 31, 2024
I had an appointment for my A1 service . Once I arrived , I had to wait for over ten minutes in my car to have someone ask me what I am there for . Once I was addressed , they continued to m Once I arrived , I had to wait for over ten minutes in my car to have someone ask me what I am there for . Once I was addressed , they continued to make me wait . Poor communication. . I waited in the waiting room and I was never informed or updated in person how my service was going . The worst experience!!! More
by Ferrot1925
July 31, 2024
Customer service team is very bad. They told me my part will come this day, this day but been months never get one and when called them they never pick up phone and another person pick They told me my part will come this day, this day but been months never get one and when called them they never pick up phone and another person pick up call and tell them they will let them know about call but never call back More
by Neupanekedar14
July 31, 2024
NRH dealership is the best thanks great job guys quick I was there for about 1hr15min was there for about 1hr15min More
by Melvin Raphel
Employees Worked With
July 31, 2024
Norm Reeves has an exceptional Service Department. The Waiting Area is clean and comfortable with fresh foods,snacks, and an array of drinks. The Service Team keeps in touch with me via messages compl The Waiting Area is clean and comfortable with fresh foods,snacks, and an array of drinks. The Service Team keeps in touch with me via messages complete with pictures so I may know what is found and/or recommended for my vehicle and I may communicate with them this way as well as through my Service Advisor (Nathaniel Franklin) who remains accessible before,during,and after my visit. I am reassured to have Nate who works hard to find an appointment day and time to “fit” my schedule and checks to make sure I understand what is happening with my vehicle and easy to access when I have questions or specific requests. Nathaniel efficiently,effectively,and with kindness and respect cares for me and my vehicle every time I am in need of Service which makes me glad to see him at Norm Reeves (and to drive the extra distance as opposed to taking my Honda (all 3 of them in our family!) to a Honda Dealership very near our home! I would like to mention that since Nate has been my Service Advisor that I have had Surgeries on both feet as well as many Procedures on both knees and have either arrived with a Walker,Surgical Boot,and/or “normal” shoes (and variable levels of pain), and I have noticed that Nathaniel has a unique perception as to what “special care” I may need, and is concerned, yet doesn’t “fret”, and I am aware that he is fine with me finding a special place outside to listen to music as well as empathetic and accommodating if I need to find a “cushy” place to rest as he watches over me as well as my vehicle,and I leave feeling well cared for and grateful with each visit! Thank you “Norm Reeves Honda”,ALL behind the scenes hard and efficient workers,and my sincerely Kind and Intelligent Service Advisor Nathaniel Franklin! Gratefully, Donna L. Heldridge More
by dlheldridge
Employees Worked With
July 31, 2024
I especially want to give Kudos to Joe for all he did for us to get the car and bring it to us. He made the whole process so easy us to get the car and bring it to us. He made the whole process so easy More
by clayharvey56
