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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.7
3,530 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,530 reviews

September 24, 2024

The service department is very busy but Tristan was even busier keeping customers informed and up to date. Very professional with a family customer care. More

by Stephomini
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your positive feedback! Let us know how we can continue to assist you.

September 24, 2024

The service was excellent, on-time, responsive, and clearly communicated. The service provider was very efficient. More

by Bappaditya.Chandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the awesome rating! Please feel free to reach out if you need anything in the future.

September 24, 2024

The overall service was great. Very disappointed that they did not have the fuel pump that has been recalled since Jan, even after receiving a letter from Honda stating anyone with More

by bradgtx06
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the feedback on our service, and we understand your frustration about the part. We hope to see you again soon so that we can deliver 5-star service!

September 24, 2024

Ordered parts not installed. Which was qui te unfortunate. Later found out Honda employee left. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Franklin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re sorry to hear about the inconvenience you experienced and understand your frustration. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

September 24, 2024

Sadly, the salesperson could not take 10 minutes to show me any of the interior settings upon delivery of the car…would have expected more for a cash purchase of nearly $40K More

by linda93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy Gard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We aim to provide excellent customer service with each visit, and we are sorry to hear that was not the case for you. We’d like to speak with you to learn more about your recent visit with us. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

September 23, 2024

Good customers service. Takes the times to check your car and tell you what’s wrong.Thanks to all the staffing. More

by Brahima
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star feedback is appreciated! We can’t wait to see you again for your next visit.

September 23, 2024

Norm Reeves Honda has always found a way to help me when needed. Either fixing my Hondas or buy one when I needed to purchase my truck. More

by Cavemaster416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the excellent review! We’re here for you whenever you need us.

September 23, 2024

Very clean and pleasant. Did not have to wait long time. My car was supposedly to be delivered today washed and it was as not. Other than that, all good. More

by Henryticojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your positive feedback! Let us know how we can continue to assist you.

September 23, 2024

Dealership refused to replace the part that was damaged by the parts that caused the damage and under warranty. More

by Ken B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Ken, we’re sorry to hear about the inconvenience during your visit and understand your frustrations. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

September 22, 2024

Awesome dealership. Friendly Courteous Helpful. Doesn’t try to push the upsale. Extremely happy I purchased my HRV from NormReeves Honda More

by jerrival
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star feedback means a lot to us! We're here whenever you're ready for your next visit.

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