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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,255 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,255 reviews

February 28, 2025

The time line that was initially set by the dealership was accurate and was precise More

by lct2football
Recommend Dealer
Yes
Employees Worked With
Tommy,Crean
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Mar 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our service estimate was on the money! Thanks for sticking with us, and remember that you can opt for Express Service for your Honda in the future.

February 27, 2025

Thomas Crean was very professional and friendly. Insuring that my service was completed, including a recall check very timely. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Crean
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Feb 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear that your recall examination went so well, Shawn! It sounds like Thomas did a wonderful job in ensuring that your Honda was in great shape. When you're ready for another service appointment, feel free to schedule it online. Thank you!

February 27, 2025

Norm Reeves Honda and Tristian were very helpful. Service was quick and customer service is unmatched. Thank you! More

by alicia.b.braun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Tristan is getting a lot of love today, and we're here for it, Alicia! We appreciate you giving us a lot of compliments after your Honda service visit. If you want to request him again, make sure you let us know because he's very popular. Thanks so much!

February 27, 2025

I do not trust this dealership anymore. They are either disorganized and don't check things properly and/or they do find ways to screw you over on purpose. They have messed up multiple time More

by Honda Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Feb 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

To serve you better, we'd like to find out more details about your dissatisfaction with our dealership. This will enable us to improve necessary services to give loyal customers like you a five-star experiences. Your feedback will be very valuable. If you like, please send an email to Macon Huntsinger at macon.huntsinger@normreeves.com for sales concerns or our Fixed Operations Manager, Richard Meneely, at richard.meneely@normreeves.com regarding service. Thank you.

Feb 28, 2025 -

Honda Customer responded

I completed the survey they give you after getting service done. Somebody in the service department should be aware. This review is meant for consumers.

February 26, 2025

This is hands-down, the single best dealership in DFW. Don't waste your time going anywhere else. More

by jcapaldo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Chenausky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! We're thrilled that you named us the best dealership in the Dallas-Fort Worth area! That means that we're doing something right. We appreciate your enthusiasm! When you're ready for a service appointment, please feel free to schedule it online. Thank you!

February 26, 2025

This week's appointment went very smoothly. Quickly met with service advisor. Recall work completed as planned. More

by Charlie Plumlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Feb 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your Honda service appointment for a recall went so well, Charlie! It's important to take care of recall repairs as soon as you can to make sure you can travel safely. Sounds good that it was a quick appointment, too. Thanks for stopping by!

February 26, 2025

Quick and easy to drop off. Love the updates via email which let's you select additional services that are recommended. Convient way to pay ahead before you pickup More

by Collier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Feb 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

It sounds like you've taken advantage of our virtual services when you bring your Honda in for service. That's awesome! Email updates can ensure that you have a good idea when your car could potentially be ready. Thanks for putting your trust in us! Remember that we also have service specials you should check out before you visit next time.

February 26, 2025

Excellent customer service! They finished my car earlier than promised and fixed all the issues. Management and service advisor very professional and knowledge. I have a Toyota More

by Kiko84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're flattered that you prefer our Honda dealership to service your Toyota Camry! This confirms that we're capable of taking care of any make and model, and we welcome you to return any time. Thanks so much, and we look forward to serving you for many more miles and years to come!

February 26, 2025

They are always answer all my questions and the service is pretty quick for how busy they are! More

by Pretty_Nikol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zackary Frausto
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Feb 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Even though we're busy, Nikol, we always have time for our customers! We're pleased that has been your experience with us. Hopefully, we can provide you with the same high level of service next time. Feel free to schedule your next appointment online. Thnak you!

February 26, 2025

Will not use for service again. I hauled my car there and after spending 5000 dollars to get my car out They didn’t fix the original problem. It is still sputtering like it did when More

by Timastout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
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Feb 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're concerned about your vehicle's continuing issues and would like to address them, Tim. To resolve the issues and ensure that your vehicle is in good shape, please get in touch with our Fixed Operations Manager, Richard Meneely, at richard.meneely@normreeves.com. Thank you.

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