Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Ordered parts not installed. Which was qui te unfortunate. Later found out Honda employee left. Which was qui te unfortunate. Later found out Honda employee left. More
Sadly, the salesperson could not take 10 minutes to show me any of the interior settings upon delivery of the car…would have expected more for a cash purchase of nearly $40K me any of the interior settings upon delivery of the car…would have expected more for a cash purchase of nearly $40K More
Huggins Honda was the first dealer I ever trusted with my car. I don't feel the same way that it has been sold. I feel like the service department is trying to find things to charge me and on my last visit car. I don't feel the same way that it has been sold. I feel like the service department is trying to find things to charge me and on my last visit I took the car back and taking it somewhere else. When I overhear a service tech talking with someone at the counter being told to try and sell some lady that her car needed something fixed, it was discouraging. The tech said she did not want that service and the guy at the desk told him he needed to convince her to have it done. I never had anything like this happen with Huggins. My check engine light came on letting me know there was a problem with the emission system, I was told it is a cooling problem even though the temperature gauge never got hot. I work on racecars and all the things he was telling me sounded like a lot of bull. Plus, we were the first car in at 7am and after about 3 hours we had to find someone to find out about the car. We were always kept informed with Huggins. I don't plan to bring it back . More
Good customers service. Takes the times to check your car and tell you what’s wrong.Thanks to all the staffing. Takes the times to check your car and tell you what’s wrong.Thanks to all the staffing. More
Norm Reeves Honda has always found a way to help me when needed. Either fixing my Hondas or buy one when I needed to purchase my truck. needed. Either fixing my Hondas or buy one when I needed to purchase my truck. More
Very clean and pleasant. Did not have to wait long time. My car was supposedly to be delivered today washed and it was as not. Other than that, all good. Did not have to wait long time. My car was supposedly to be delivered today washed and it was as not. Other than that, all good. More
Dealership refused to replace the part that was damaged by the parts that caused the damage and under warranty. by the parts that caused the damage and under warranty. More
Awesome dealership. Friendly Courteous Helpful. Doesn’t try to push the upsale. Extremely happy I purchased my HRV from NormReeves Honda Friendly Courteous Helpful. Doesn’t try to push the upsale. Extremely happy I purchased my HRV from NormReeves Honda More
Everyone was nice,very helpful and courteous. A very great experience. Thanks. Will look to this dealship always. A very great experience. Thanks. Will look to this dealship always. More
We had our grandsons 2011 CRV serviced recently and tires replaced . They did a nice job Getting it ready for him. replaced . They did a nice job Getting it ready for him. More