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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 2,938 reviews
Happy with vehicle. Happy with Jerry the salesman and the person in finance. I am disappointed in one aspect. I know it’s a preowned vehicle. I know it’s as is. It came Happy with Jerry the salesman and the person in finance. I am disappointed in one aspect. I know it’s a preowned vehicle. I know it’s as is. It came with two key fobs. After getting the car home I discovered one is inoperable. Changed the battery and there is a red light that stays on for 5 seconds but the fob won’t work. Online research says it’s a common failure for these and I need a new fob. I’m ok with that. Found a new fob at a good price. Before going to a locksmith I thought I would ask if. One Reeves Honda would at least cut and program a new fob that provide at my own expense. They stated they would try and change the battery and if that didn’t work they would try and program it for $60-$80. I’m honestly surprised but I guess that is their choice. It’s also my choice to take the car elsewhere for service and maintenance in the future as well as to take any future car purchases elsewhere. More
I took my vehicle in for a new starter because it was having a hard time starting. They told me the starter was fine but I needed 2k worth of other repairs. I took my car home and changed the starter mys having a hard time starting. They told me the starter was fine but I needed 2k worth of other repairs. I took my car home and changed the starter myself and now my vehicle works perfect. More
Terrible new car buying experience, I would not recommend this dealer. After a price was agreed upon, they inserted a LoJack line item and acted as if it couldn't be removed/disabled (even though could be, this dealer. After a price was agreed upon, they inserted a LoJack line item and acted as if it couldn't be removed/disabled (even though could be, and was). When you question something and the cost is immediately cut in half, it's likely a scam. They lost the second key, and expected me to drive over an hour back to the dealership a week later to have a new one made. The finance person made accusations that the agreed upon price was inappropriate. The price was correct. The accusation was not appreciated. More
Great customer services fast service did a great job on my oil change thank you my oil change thank you More
Service advisor Zackery Frausto is a professional and performs his duties excellently. He is customer oriented and explains what is needed and or required. Promote and increase his pay. performs his duties excellently. He is customer oriented and explains what is needed and or required. Promote and increase his pay. More
Routine service was performed and Scott did a great job keeping me informed of the status of my vehicle. Everything was done correctly, and promptly. keeping me informed of the status of my vehicle. Everything was done correctly, and promptly. More
Tim and Gabe did a great job finding the rattle that was coming from the dash area. coming from the dash area. More
I recently purchased a vehicle from Honda and had the pleasure of working with Sham, our sales agent. Her warm and personable approach made the experience incredibly enjoyable. Sham's attentiveness, expe pleasure of working with Sham, our sales agent. Her warm and personable approach made the experience incredibly enjoyable. Sham's attentiveness, expertise, and genuine care ensured we found the perfect car with ease. Her exceptional service made the process so pleasurable that I wholeheartedly recommend Honda to friends and family. Thank you, Sham, for an outstanding car-buying experience! More
Nice customer service, very impressed with Tristan and his clarity on my situation. Very refreshing to her about the timeline for completion, considering that amount of cars in the queue ahead of me his clarity on my situation. Very refreshing to her about the timeline for completion, considering that amount of cars in the queue ahead of me More