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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,255 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,255 reviews

March 06, 2025

When I first drove up there were several employees there and I still waited a while. My advisor was out it took 2 employees to figure that out,The advisor that took care of me was great More

by nohrod17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Mar 07, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you bringing the snags in your service visit for your Honda. In the end, it sounds like things went well! We will address our service team about the issues you brought up so that we can provide you and other customers with a five-star experience. Please let us know if you need anything else. Thanks so much!

March 05, 2025

I love this dealership. Very professional. Showroom is nice and they have a great eatery. More

by jo.boswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Mar 06, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We love you, Jo! Our customers mean a lot to us so we want them to be happy. We appreciate the love and you sticking with us for the long haul. Please let us know what else we can do for you. Thank you!

March 05, 2025

They provide the excellent services, advisors & mechanics & sales persons, that place is clean, offer free good coffee, More

by Mly177Tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like an excellent endorsement for our dealership! We're so excited to read this review and look forward to serving you and your Honda again. Feel free to schedule your next appointment online. Thank you!

March 05, 2025

I have major issues with my 2025 hrv being scratched all over the car when they washed it and detailed it prior to me taking it off the lot. The dealership was not very helpful toban issue that still has More

by e.arocha8480
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Kiefer
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Mar 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you bringing this matter with the scratches marring the surface of your new Honda HR-V. To resolve this and any other outstanding issues, please reach out to Macon Huntsinger in our Sales department at macon.huntsinger@normreeves.com. Thank you.

March 05, 2025

Service prices higher than David Mcdavid in a time when economy needs to be adhered to it’s not justifiable to pay higher than is necessary More

by godsentd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We will keep your feedback in mind about the cost of service. At our dealership, we exclusively use Honda parts for service and rely on our certified service technicians to perform a high level of service. If you would like to discuss this in further detail, please reach out to our Fixed Operations Manager, Richard Meneely at richard.meneely@normreeves.com. Thank you.

March 04, 2025

Amazing customer service. Tristan is awesome as usual. The best. I’ll always come back as long as he is there! More

by Shaleidarenfroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Guess we're keeping Tristan for the long haul, Shaleida! We're so happy that his service performance made such a difference. Thanks for letting us know, and make sure that you request him for next time!

March 04, 2025

They service was organized and prompt in completing the repair. They washed and vacuumed my car. I'm very satisfied. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your car looks as good as it operates now, Joe! We appreciate you bringing it in for service. Remember that we also have service specials that can add extra value to whatever service is needed. Make sure that you check them out. Thanks so much!

March 04, 2025

The service advisors are always professional & courteous. They promote from within and do not appear to have a lot of turnover. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
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Mar 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We value our service employees and value your review, Lee! We're glad that your service experience went so well. If you need anything else from us, please reach out. Thank you!

March 04, 2025

This dealer is all about customer service! I say an A+ from this Military Veteran. More

by Chief G.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

It sounds like we make the grade for Honda service, Chief! We appreciate your positive review. Thanks also for your service to our country! If you're in the market for a new car in the future, we have a Military Appreciation program that you can consider.

March 04, 2025

I bring my Pilot here because the service is great. My service advisor, Anthony, is very good at explaining things and communicates as much as needed. Highly recommend him! More

by Landasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you bringing your Honda Pilot in for service all the time! That's very flattering and especially for Anthony. We're pleased that he makes sure that you understand the service that your SUV needed and/or received. Thanks so much, and we'll see you next time!

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