Norm Reeves Ford Superstore

I had an excellent experience, Eduardo Milan showed concern for my vehicle repair and was engaged with me keeping me updated on the flow of the work. Definitely will return concern for my vehicle repair and was engaged with me keeping me updated on the flow of the work. Definitely will return More

Thank you to Mario, Mark, Sebastian and Kevin for making this the easiest process ever on buying my car on my own for the first time! Really appreciate the kindness of the staff and for going above and beyo this the easiest process ever on buying my car on my own for the first time! Really appreciate the kindness of the staff and for going above and beyond! It was the most stress free process and was in out so quickly compared to other dealership thank you again!! More

Eduardo did a great job coordinating a massive overhaul of my truck's suspension. Steve the mechanic took extra care to make sure no stone went unturned with making the undercarriage of my 19 year old truc of my truck's suspension. Steve the mechanic took extra care to make sure no stone went unturned with making the undercarriage of my 19 year old truck like new again. More

Outstanding service by Raphael! He kept. Informed during the entire service time. Best service I’ve ever had. 5stars!!’ He kept. Informed during the entire service time. Best service I’ve ever had. 5stars!!’ More

Deangelo is an awesome sales guy, straightforward and willing to work with. The whole process went smoothly all the way to finance. willing to work with. The whole process went smoothly all the way to finance. More

On 10/10/24 I visited norm reeves cerritos Ford and took my 2013 Ford Edge Sel to have a routine maintenance work done, my service advisor Rafael Gonzales helped me as he has done in the past. Rafael’s prof my 2013 Ford Edge Sel to have a routine maintenance work done, my service advisor Rafael Gonzales helped me as he has done in the past. Rafael’s professionalism and friendliness is what keeps me coming back to this dealership. Rafael assured me that my car would be taken care of on time along with an up front quote and he would call back with any issues that came up. He informed me that my battery and the negative post had some very bad corrosion and had to be replaced, once the work was done he had my car washed and vacuumed in a very short time which was much appreciated. I thank Rafael and all of the technicians for an outstanding job. More

Mr. Rudolph the service advisor was excellent. The service was great, and the wait time was minimal. service was great, and the wait time was minimal. More

Josh our sales man made everything easy. Told him where I was at with the money and he made a deal. I would like to thank who ever manages this dealership as you also make it easy for your s Told him where I was at with the money and he made a deal. I would like to thank who ever manages this dealership as you also make it easy for your sales people to sell cars! More

Great and professional with customer service . They sent pictures of my filters and asked if I wanted them replaced They sent pictures of my filters and asked if I wanted them replaced More

This experience was great. CSR Raphael was the best. Friendly, helpful and professional. Well done everybody CSR Raphael was the best. Friendly, helpful and professional. Well done everybody More