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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,214 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,214 Reviews of Norm Reeves Ford Superstore

April 01, 2023

Ver good service with text updates to let you know when your car is ready More

by tobxbcr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Lopez
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Apr 03, 2023 -

Norm Reeves Ford Superstore responded

Thank you so much for this great feedback. Our service team strives to provide top-notch service every time, and we're thrilled to know we hit the mark. Please let us know if you need anything else!

March 30, 2023

Robin was fast helpful and kept me informed the entire time thank you again robin More

by Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Report | Print
Mar 31, 2023 -

Norm Reeves Ford Superstore responded

Trey, thank you for sharing your great feedback here and giving Robin a shout-out. We're glad to hear you had a positive experience, and if you need anything else please let us know!

March 26, 2023

great experience, very helpful and friendly staff. definitely will be back in the future. thank you More

by aribell1244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, John Kang
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Mar 28, 2023 -

Norm Reeves Ford Superstore responded

Aribell, we truly appreciate you taking the time to give our team this great feedback and 5-star rating. If you need anything else please let us know!

March 26, 2023

Great customer service. Friendly helpful and knowledgeable. I’ll continue to come get my car serviced here More

by Talia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Wilson
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Mar 28, 2023 -

Norm Reeves Ford Superstore responded

Talia, thank you for sharing your experience working with our service team. We appreciate your feedback and 5-star rating!

March 11, 2023

I was pleased that I was able to get an appointment 3 weeks earlier and the vehicle is running fine. More

by Msdonnastarr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
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Mar 13, 2023 -

Norm Reeves Ford Superstore responded

Thank you for sharing this feedback and giving our team a 5-star rating. We hope to work with you again in the future!

March 11, 2023

Jasmin was very helpful and patient with us. The staff was willing to work with us. It was a very nice experience More

by rkremt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Mohammed, 5 stars, Ed Inclan
Report | Print
Mar 13, 2023 -

Norm Reeves Ford Superstore responded

Thank you for sharing your experience working with Jasmin. We're glad you had a positive visit to our dealership. Please let us know if you need anything else!

March 08, 2023

My experience with Tobyn as my service advisor was fabulous. She kept me up to date on progress, and made sure I was completely fixed and satisfied with my service. More

by jbeliot
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
Report | Print
Mar 09, 2023 -

Norm Reeves Ford Superstore responded

We're so glad to hear that you had a positive visit to our service center and that your service advisor was fabulous. If you need anything else please let us know!

March 08, 2023

The manager is Amazing! !! He is definitely The Best. The crew really nice and friendly specially Carlos 💜 More

by Yaminajl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gillian , Carlos Lopez, Joseph Calderon, George Contakos
Report | Print
Mar 09, 2023 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share your experience working with our team! We're glad you had a positive visit to our dealership and look forward to working with you again in the future!

March 08, 2023

They given excellent service. They continually update me with my car status. Everyone is plesant. More

by Mav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Mar 09, 2023 -

Norm Reeves Ford Superstore responded

Thank you so much for sharing this positive feedback, Mav. We hope to work with you again in the future!

March 05, 2023

This is my 3rd car from this dealer. Excellent service and the sales team is awesome More

by Chris B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Mar 06, 2023 -

Norm Reeves Ford Superstore responded

Chris, thank you so much for sharing this wonderful feedback with our team. We're glad to hear that you continue to have a positive experience with us and we look forward to your next visit!

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