Nissan of Troy

USED CAR BUYERS BEWARE - The dealership SCAMS its buyers of low-mileage certified pre-owned (CPO) vehicles by replacing the original tires of the vehicle with worn-out tires that barely meet the minimum tre of low-mileage certified pre-owned (CPO) vehicles by replacing the original tires of the vehicle with worn-out tires that barely meet the minimum tread depth required for the vehicle to qualify as a CPO vehicle and that wear out within 10K miles. I bought a 2023 Certified Pre-owned Nissan Rogue in November with 3,000 miles from LaFontaine Nissan in Troy, MI. Since then, I've put about 7,000 miles on it and had one tire rotation. I recently looked at the tires and noticed that the tire tread is already down near the tread wear indicator bar, which is a raised bar found in the groove of the tire that indicates when the tire tread is about worn out. That's right -- all four tires on my 2-year old vehicle with only 10,000 miles would ALREADY need new tires. So I called the dealership and explained the situation, thinking that they would help me get the tires replaced with new tires considering no tire should be worn out at 10K miles. The used car manager said there was nothing they could do. He then (maybe not in these exact words) openly admitted that the dealership took off the original tires that came with the vehicle and replaced them with worn-out tires that barely met the minimum tread depth required for the vehicle to still be able to qualify as a Certified Pre-Owned vehicle through Nissan. More

USED CAR BUYERS BEWARE - The dealership SCAMS its buyers of low-mileage certified pre-owned (CPO) vehicles by replacing the original tires of the vehicle with worn-out tires that barely meet the minimum tre of low-mileage certified pre-owned (CPO) vehicles by replacing the original tires of the vehicle with worn-out tires that barely meet the minimum tread depth required for the vehicle to qualify as a CPO vehicle and that wear out within 10K miles. I bought a 2023 Certified Pre-owned Nissan Rogue in November with 3,000 miles from LaFontaine Nissan in Troy, MI. Since then, I've put about 7,000 miles on it and had one tire rotation. I recently looked at the tires and noticed that the tire tread is already down near the tread wear indicator bar, which is a raised bar found in the groove of the tire that indicates when the tire tread is about worn out. That's right -- all four tires on my 2-year old vehicle with only 10,000 miles would ALREADY need new tires. So I called the dealership and explained the situation, thinking that they would help me get the tires replaced with new tires considering no tire should be worn out at 10K miles. The used car manager said there was nothing they could do. He then (maybe not in these exact words) openly admitted that the dealership took off the original tires that came with the vehicle and replaced them with worn-out tires that barely met the minimum tread depth required for the vehicle to still be able to qualify as a Certified Pre-Owned vehicle through Nissan. More

I purchased a Subaru Forester in May of 2023. Jaime Jones was great to work with and she was very attentive to what I was looking for in a vehicle. Unfortunately, finally getting into the car was Jaime Jones was great to work with and she was very attentive to what I was looking for in a vehicle. Unfortunately, finally getting into the car was tedious and fairly inconvenient. The finance department was short-staffed, and I had to return the following day for delivery. I was finally able to be seen by Mr. Palmateer over 3 hours past my appointment time and by then, my ride and second pair of eyes on the documentation had to leave for an appointment. Needless to say, I was exhausted by the time I was quickly led through the many pages of the sales contract, and it wasn't until I got home that I thought about the interest rate of the load I received. Why should I panic with a 750 credit score, a decent income, and very little debt- although, when I looked through the documents, I found an interest rate of 8.59%!! I understand it's completely on me to know what I'm agreeing to on paper, but I can't help but think that if I had a fresh mind and eyes going through the documents, and declined the extremely high-interest rate, I would have been stuck an hour away from home without a vehicle at 7:00 p.m. Of course, I had to refinance my new car, adding additional costs to the new loan (at 5.6% interest). And now I'm having mechanical issues with the car 5 months later. With my Subaru at a local dealership for repair, I am now waiting for a call back regarding information I need to ensure repairs are under warranty... More