Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Nissan of South Bay - Service Center

Torrance, CA

4.4
2,153 Reviews
Call Service Center (310) 536-4000

2,153 Reviews of Nissan of South Bay - Service Center

Sort by
November 21, 2024

I appreciate Chris for always taking care of my vehicle and showing me all legit work that needs to be done. This dealership knows how to treat their customers. More

by KEITHGIVAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 21, 2024

Service was great, the guys stood behind their promise to fix my vehicle and help with my insurance. More

by Letty Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 20, 2024

Everything it was good! ! Richard was really nice and very helpful!! Thank you Richard for your business!! More

by HELLOCATALINA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 19, 2024

Excellent experience. Chris was very attentive to our needs and explained everything in detail. Will certainly continue coming back for servicing in the future. More

by BRADMAURER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 19, 2024

What’s the point of making an appointment if you still take 2+ hrs to do an oil change More

by GUDINOCRYSTAL21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Nissan of Torrance responded

Hello Crystal, we understand that when you make an appointment you expect a timely service, and we strive to meet those expectations. While we aim to complete oil changes efficiently, several factors contribute to longer wait times. In addition to your oil change, our technicians perform a multi-point inspection, a battery check and a car wash. These extra steps are intended to enhance your overall experience but can also extend the duration of your appointment. Your feedback is invaluable in helping us improve as we are continuously looking for ways to minimize wait times. If you have any further concerns or questions, please feel free to reach out to us at 310-536-4000 x2225 or x 2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 17, 2024

Don't like customer service waste to much time and don't explain well what is it More

by babel1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Nissan of Torrance responded

Hello, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you. If you are willing, please contact us (310) 536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 17, 2024

Delivered within estimated time. Person who helped me did the multi point inspection of my car without me asking, which gave me valuable information. Also remedies were suggested w More

by AGGIEWOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Your satisfaction is our top priority. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 17, 2024

Quick and efficient service. Richard offered thorough explanation on the maintenance being performed as well as advise on upcoming tire replacement options More

by Lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Nissan of Torrance responded

Hello Lawson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 16, 2024

Chris was very effective in checking me in and getting me on my way. Customer service was great, I knew approximately when my car would be ready for pickup and I got a text when it was ready. More

by OGLASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 16, 2024

They Finished service when promised. Offered me any thing to make my stay to make me more comfortable and washed my car for free More

by MSCOTT1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! We are glad our team was able to go above and beyond to make you comfortable. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

1
2
...
216