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2,577 Reviews of Nissan of South Bay - Service Center
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July 29, 2025
Service Advisor-Okay Dealership- Has gone done👎🏽 in Service. Recently had oil change done wait time was over 2 hours (which I was advised) beforehand. During this time in the waiting area. The guys in Service. Recently had oil change done wait time was over 2 hours (which I was advised) beforehand. During this time in the waiting area. The guys in the back office were cussing and locker room talking as if they were at home and not at work. I WAS VERY OFFENDED!! If that wasn’t bad enough…. when I received my car the driver side floor mat was muddy! Service Department DIDN'T Bother to put paper on my floor mat how DISRESPECTFUL! I just got my car washed that morning, it was spotty and looked like someone wiped it down with a dirty rag IT was horrible! I called the Manager Jesus and he was ZERO help! He tried to smooth things over but I could tell that he couldn’t care less He just HAD to take my call. And, to top it off I would travel from West LA area to Torrance for the service, passing by at least 2-3 dealerships because I ONCE VALUED NISSAN OF TORRANCE!! But NOT ANY LONGER!! More
by STEPHANE.KING43
Verified CustomerEmployees Worked With
July 29, 2025
Always being welcome for coffee love it. Marcel is a great representative always good approach with all who he helps (: Marcel is a great representative always good approach with all who he helps (: More
by Ana
July 27, 2025
Excellent Love the customer service and the quality work Love how your customers are treated Love how your customers are treated More
by osia_franklin
July 27, 2025
Todo bien perfecto hamable saguaro con el servio y gracias a Yimy por si atencion gracias a Yimy por si atencion More
by JOSELOPEZV 0717
Employees Worked With
July 26, 2025
Excellent Friendly efficient car ready in the time promised Would highly recommend this dealer Clean facility promised Would highly recommend this dealer Clean facility More
by JOLMOSS
July 26, 2025
I don’t mind waiting cuz I expected to be delayed anyway but as she promise 2hrs and didn’t even update me I waited for 4hrs w/kid The longest waited ever in there usually im out after 2hrs. Service was exc but as she promise 2hrs and didn’t even update me I waited for 4hrs w/kid The longest waited ever in there usually im out after 2hrs. Service was excellent extra car wash is much appreciated. Thank you NISSAN More
by QUICKMSG428
July 26, 2025
No problems Good experience. Word word word word word word word word word word word word word word word word word word word word Word word word word word word word word word word word word word word word word word word word word More
by WHITLRO
July 26, 2025
This time there was a severe lack of communication. I was told on Thursday my truck would be done Friday or Saturday (water pump replacement). Monday comes I call 4 times to get an update. Technician w I was told on Thursday my truck would be done Friday or Saturday (water pump replacement). Monday comes I call 4 times to get an update. Technician was just trying to get the pump out without removing the timing cover. But was told it should be done by the end of the day. I call back aroud 5pm and my advisor is gone for the day no update. Truck not ready. Truck ended up being done Tuesday afternoon. More
by SCOOTR74
July 24, 2025
Marcell provided excellent customer service! Vehicle service was great thank you guys Really appreciate it!! Vehicle service was great thank you guys Really appreciate it!! More
by NO24
