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2,191 Reviews of Nissan of South Bay - Service Center
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December 21, 2024
Charged me nearly 3000$ for repairs and said my car’s overheating issue was fixed. Car overheated within a couple weeks so returned to the maintenance department and was told that I had a blown gasket an overheating issue was fixed. Car overheated within a couple weeks so returned to the maintenance department and was told that I had a blown gasket and needed a new engine. Then when I complained about being misled about previous repairs and that I should have been informed of the blown gasket from the start, I was given the run around. Management suggested I use my car as a trade in on a new car from their dealership, adding insult to injury. I told the manager of the service department that I didn’t expect Nissan of Torrance to make restitution for their deceptive business practices, I wanted to bring this issue to his attention because it was wrong to treat customers in such a manner and hopefully it wouldn’t happen to others moving forward. More
by Kristopher Kirchner
Verified CustomerEmployees Worked With
December 21, 2024
The best in the west The best in the north The best in the south The best in the east the south The best in the east More
by PATTYCAMPUZANO
Employees Worked With
December 19, 2024
Always quick and responsive - fit me in right away. Always finish on time. Nice people. Always finish on time. Nice people. More
by TIMOTHYBURESH
December 19, 2024
I took my Altima in for an oil change and was greeted by Jimmy very friendly and knowledgeable!! I will return soon happy holidays Nissan of Torrance!!!! Jimmy very friendly and knowledgeable!! I will return soon happy holidays Nissan of Torrance!!!! More
by ROBOREDONDO2
Employees Worked With
Other Employees :
And Manny
December 15, 2024
I went for maintenance and tire repair. Was told my tires needed replaced. One of the tires has a nail in it. That tire was put back on my car. When I purchased the car on 2022 brand n Was told my tires needed replaced. One of the tires has a nail in it. That tire was put back on my car. When I purchased the car on 2022 brand new I also purchased tire maintenance and road side assistance. Told the representative about the package and he said I had to buy my tires and I would get reimbursed. I asked him who was going to reimburse me and he said he did not know. I spoke to the representative that sold me the package and she verified what I was telling the other representative. They refused to honor the contract I purchased and put the tire with the nail in it back on my car. I spoke to consumer affair and they agreed the tire supposed to be replaced and they will call the dealer. As of today it has been over a month and no one has called me to replace the tire. Spoke to consumer affair again and she said she was under the impression that the tire was fixed and the she would call the dealer again. Still no call from them. I do not have to purchase tires at 365.00 each when I purchased the maintenance package. What is the package for. More
by BFMAC57
December 14, 2024
Nissan Torrence is great place to service your vehicle! I love it! They’re friendly! I love it! They’re friendly! More
by UAMAH18
Employees Worked With
December 14, 2024
Always a great experience with Richard Burns as my service advisor. I can always count on him to explain what I need and why as well as how long it should take. service advisor. I can always count on him to explain what I need and why as well as how long it should take. More
by DESTYPOOK
Employees Worked With
December 11, 2024
Marcell has done an excellent job with helping me get my Nissan back on the road, he was friendly and very knowledgeable… Nissan back on the road, he was friendly and very knowledgeable… More
by STEVRHINE
Employees Worked With
December 10, 2024
This Dealer cares about their clients and the kind of cars they drive. Jimmy was very professional and caring. He explained to me what my car needs and how long the repairs would take which was right on cars they drive. Jimmy was very professional and caring. He explained to me what my car needs and how long the repairs would take which was right on time. So far I'm very satisfied with the work and the wait time. More
by CYNTIA.YW6
December 10, 2024
From start to finish, I had a great experience from reception when I called in to when I pulled in the parking lot. To having the service completed. Great service. Great job. reception when I called in to when I pulled in the parking lot. To having the service completed. Great service. Great job. More
by LMCCALL2901
Employees Worked With
