Nissan of South Bay - Service Center

Capri was extremely friendly and helpful! I was also helped by the mechanics while waiting to ensure that I knew I had been seen. Over all great service! I was also helped by the mechanics while waiting to ensure that I knew I had been seen. Over all great service! More

The dealership was very reliable and helpful. Constantly gave me updates on my car and efficiently solved the problem. Constantly gave me updates on my car and efficiently solved the problem. More

Richard provided an excellent customer service. He was very professional, knowledgeable and very helpful. I appreciated the discount that he applied on my bill. I did not mind waiting for my ca He was very professional, knowledgeable and very helpful. I appreciated the discount that he applied on my bill. I did not mind waiting for my car. The waiting area is clean and comfortable. More

We arrived at 10am and left as 15:30 for just an oil change service. The initial quote for a tire rotation and oil change was $70, they didint perform the rotation and still wanted to charge $70 I change service. The initial quote for a tire rotation and oil change was $70, they didint perform the rotation and still wanted to charge $70 I had a $10 reward point that couldn’t use and they changed conditions once there They said to rotate wheels would have a different price of $300, very odd since they rotated the wheels last time for the previously agreed Overall the unethical practice of keeping the car for long and start negotiating once we are tired to get better benefits are not what we would expect Not respecting original estimates neither Charging 10x for a services given some “difficulty” also is not what we would expect. So in summary 5.5hrs for an oil change and a big headache to take the car More

My complaints are not necessarily with the dealership, but with my Nissan rogue that had to have its engine replaced at 9000 miles and then further problems. And shortly after getting my car out of the sh but with my Nissan rogue that had to have its engine replaced at 9000 miles and then further problems. And shortly after getting my car out of the shop, it has the engine light on. I don't have time to be dealing with this broken car, which is one year old, so my problem is with Nissan not the dealership but with my car More

Outstanding service on my vehicle. Service rep was exceptional, and helping me navigate through the view of my car. Service rep was exceptional, and helping me navigate through the view of my car. More

Very friendly but I didn’t like it when they said I needed spark plugs when I just had it done somewhere else. Marvel said it is because by looking at mileage they suggested it but they fint even look needed spark plugs when I just had it done somewhere else. Marvel said it is because by looking at mileage they suggested it but they fint even look at the parts before recommending service More

They charge way too much for services They charge extra for using credit card ( illegal in CA) the sales person quoted me a lower price than what was charged They are constantly trying to upsell and tel for using credit card ( illegal in CA) the sales person quoted me a lower price than what was charged They are constantly trying to upsell and tell you that you need (expensive) service before you need it It used to not be as bad Now, it’s expensive, dishonest and horrible More