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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,327 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,327 reviews

April 04, 2023

My service person and other staff were accommodating and personable. The services were completed close to the time promised. More

by nccharles5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2023

I felt over charged on my service this time and my check engine light came on right after my service i was disappointed this time More

by everythingspossible5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mandez Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (310) 536-4000 x2249 or 2225 so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2023

Goood Review Manuel Good thanks 👍👍👍👍Nissan of Torrance thanks por el servisio de mi carro estoy muy contento son muy amables y muy bien comentarios de mi parte More

by JORGEEE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Jun 13, 2023 -

Nissan of Torrance responded

Hola Jorge, nos da mucho gusto que tuvo una buena experiencia en Nissan of Torrance. Estamos felices de asistirlo en lo que se le ofresca. Hasta la proxima! Saludos Hamables, Elizabeth Reyes Customer Relations Manager

April 04, 2023

Richard Burns consistently delivers excellent customer service. The service is estimated accurately and delivered on time. More

by ANNETTEG6409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! Rick is great! We are happy to have him on the team. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 03, 2023

I was very happy with the service. They stood by the service special price I received from the service phone call I had received. Most important, my battery was replaced for free becau More

by KATHYARTIAGA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hello Kathy, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We are happy to hear your battery was replaced under warranty and special price was honored. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2023

Good Service by Torrance Nissan. Thank you for servicing my car. Keep up the good work, team work! More

by YOLANDA.WILLIAMS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hi Yolanda, thank you so much for your positive comments about Nissan of Torrance! We are very happy we could provide you with a positive experience and look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2023

They are welcoming. Listen to you carefully and provide best service. They give good offers. More

by METTILDA_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
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Jun 13, 2023 -

Nissan of Torrance responded

Hi Mettilda, thank you so much for your positive comments about Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 01, 2023

Very friendly customer service. They went above and beyond to help me out. Will definitely tell friends and family members to come for future car purchase and service. More

by achia1327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 01, 2023

Efficient, honest service. Polite caring staff. explained everything well. I appreciate the car wash too Thank you More

by catherinemcfarlane@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 01, 2023

They are more interested in up selling than fixing the warranty issues you come in for. More

by MATTHEWRUFFFESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello Matthew, we are disappointed to hear about your recent experience. We did speak to Manny your Advisor, and he did explain that there was a part that was broken that you wanted to replace; however, wasn't covered under warranty. If you wish to further discuss, please contact David our service manager at 310-536-4000 x2225. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

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