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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,327 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,327 reviews

April 20, 2023

Chris helped me out and he was nothing but amazing. I really appreciate him going above and beyond to help me with my car. More

by Aubriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hello Aubriana, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 17, 2023

Easy to setup the appointment and found that the problem was because of a recall and fixed on time. More

by M4MYAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
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Jun 13, 2023 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! We're so happy we were able to help you out. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Kind Regards, Elizabeth Reyes Customer Relations Manager

April 16, 2023

Bait and switch. My oil and oil filter request became a "package". I did not want all the items done listed in your "package". I had to stop the service person fro More

by KARENBNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Zacatenco
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Jun 13, 2023 -

Nissan of Torrance responded

Hello Karen, thank you for taking the time to tell us about your experience. We do have packages, based on vehicle mileage, year and service history. We do also have itemized services. Our Advisors must provide a menu of service packages, and it is up to our customer to decide whether or not they would like to move forward with the packages being presented. We do apologize if you felt that it was a bait and switch tactic, as that is not our intention; our intention is to make sure we are providing accurate recommendations that will keep your vehicle in the best condition possible. If you wish to further discuss, please contact us at 310-536-4000 x2249 or x2225. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 15, 2023

Yvonne was a great service advisor. Work was completed on time as promised for the amount she advised it would cost. More

by LYNDAHERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
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Jun 13, 2023 -

Nissan of Torrance responded

Hello Lynda, we are so happy to read such a great review. We are happy that your vehicle was ready when promised and the quote provided was accurate. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 15, 2023

Efficient and thorough. I felt like Paloma was looking out for me and my vehicle. She was able to prioritize the work needed and come up with a plan to minimize and spread o More

by catherinemcfarlane@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Paloma
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April 14, 2023

They got me in and out very quickly. Only thing is I got charge for a tire rotation when I thought it was included with my oil change so beware of unsolicited charges pay attention to yo More

by MZKL69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, thank you for your sincere feedback. We do apologize if there was confusion with our online packages. It is all digital and your Advisor should have allowed you to choose the service package of your choice. I will address this with our team to ensure that the charges are transparent to avoid confusion. If you have any questions, please feel free to contact us at 310-536-4000 x2249 or x2225. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 13, 2023

MJ was very kind and helpful. He communicated everything that was going on very well. More

by MARGERET.CARMELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hello Margeret, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 12, 2023

They were very helpful when I arrived to my appointment. There was always communication between the advisor and myself. More

by MELIHDZ0514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 12, 2023

Very friendly. They worked with me to make sure I received the services I needed and nothing extra. More

by CITYMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Yvonne Castillo, Paloma Buenrostro
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 12, 2023

My service advisor Paloma is outstanding she listens first then goes into action getting all I need done and advising me if other things I should be aware of later which gives m preparation since I’m re More

by BEVSGLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
Report | Print
Jun 13, 2023 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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