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Nissan of Torrance

Torrance, CA

4.4
2,327 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,327 reviews

June 07, 2023

Love Nissan of Torrance! They are always friendly and efficient. We are on our 2nd Nissan from Nissan of Torrance! More

by LMOTUAPUAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 14, 2023 -

Nissan of Torrance responded

Hello, we're glad to hear we delivered such a great experience. We truly appreciate you choosing Nissan of Torrance for all of your vehicle needs. If there's anything further, we can do for you, we are happy to help! Until then, take care! Kind Regards, Elizabeth Reyes Customer Relation Manager

June 07, 2023

Every thing perfect as usual the Nissan team does excellent work keep it up guys and gals More

by ALDENMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Castillo, Paloma Buenrostro
Jun 14, 2023 -

Nissan of Torrance responded

Hello Aldenma, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 07, 2023

Yvonne is the best service dealer! Very accommodating and efficient. I know when ai visit I don’t have to worry about anything but being taken care of. More

by jessicad33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Jun 13, 2023 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 07, 2023

The dealer made it very easy to setup an appointment and didn't require me to pay for any hidden fees. More

by PKANATTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa
Jun 13, 2023 -

Nissan of Torrance responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 06, 2023

So far nothing to complaint, the last time a was there the service advisor I spoke with, believe is Alisa, was really nice and helpful More

by WILLYPANEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo, Paloma Buenrostro
Jun 14, 2023 -

Nissan of Torrance responded

Hello Willy, we're glad to hear you enjoyed your recent service visit. Your satisfaction is our top priority, and we look forward to being of service to you in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2023

Customer service is terrible. Told the oil change will take 2 hrs. After 2.5 hours, I had to call to find out what the status is. Then I was put on hold for 12 minutes and then More

by Yinjuwang7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
Jun 14, 2023 -

Nissan of Torrance responded

Hello Yian, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for a 2nd opportunity to make this right. I would be happy to offer you a complimentary oil change if you decide to service your vehicle with us again. We hope to hear from you soon. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2023

Very disappointed. Changed from Gardena Nissan to you guys but might have to switch back. Went in for a 1pm appointment oil change and came out at a little after 4:45pm More

by miahurtado2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paloma Buenrostro
Jun 13, 2023 -

Nissan of Torrance responded

Hello Mia, we're disappointed to hear of the negative experience you had at our location. I did try to look you up in our data base but couldn't find anything under Mia Hurtado; also the Advisor you selected for your review is no longer with our company. I would like to be of further assistance to you; however, would need your contact information. Please contact me at your earliest convenience to discuss at ereyes@ntnissan.com or call me at 310-536-4000 x2249. I look forward to hearing from you and working toward a resolution. Thank you and take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 01, 2023

Very helpful, provided transportation and did a great job fixing my vehicle. It took longer to repair which was inconvenient but there were some major issues and so I am happy that they took the extra time a More

by JULIANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 13, 2023 -

Nissan of Torrance responded

Hello Julianna, we appreciate you taking the time to leave us this feedback. We are happy to have been able to successfully repair your vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 30, 2023

I’ve been to this dealership three times. The prior two occasions, Richard was my service advisor and he is very nice and knowledgeable. On my recent (third) visit I had Alisa. She was friend More

by Poohrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisa
Jun 13, 2023 -

Nissan of Torrance responded

Thank you for taking the time to provide us with your sincere feedback. We will use your comments to further improve our services. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 30, 2023

Jimmy was very helpful, and gave us great customer service, we will be coming back to this dealership. More

by alasdair-kilpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 13, 2023 -

Nissan of Torrance responded

Hello Alasdair-kilpatrick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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