Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,324 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
Contact Dealership

20550 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 2,326 reviews

June 16, 2023

Manuel V was very helpful and encouraging. He made the wait easier. The car might still need work, though. More

by MAGNUS210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Report | Print
Jun 23, 2023 -

Nissan of Torrance responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional, we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2023

Service was great, Manny was friendly and knowledgeable. And no lines early in the AM More

by EMAN071183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jun 23, 2023 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2023

Great customer service (even though they did not have snacks available during my visit Tuesday).. More

by PTHOMAS33170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Nissan of Torrance responded

Thank you for your sincere feedback. We will pass along your comments to our team. In regard to the snacks, depending on what time you came in they may have been out. We will make sure we stay stocked up. Thank you again for your feedback and for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2023

She was amazing and attentive! Service did not take long at all She was amazing More

by DAVID.CARDENA
Recommend Dealer
Yes
Employees Worked With
Alisa
Report | Print
Jun 23, 2023 -

Nissan of Torrance responded

Hello David, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 15, 2023

My advisor Richard B. was very knowledgeable, professional, kind and considerate of my time. The dealership waiting room was comfortable with refreshments, wifi and a More

by DAHILL143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2023 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 15, 2023

My advisor Richard B. was very knowledgeable, professional, kind and considerate of my time. The dealership waiting room was comfortable with refreshments, wifi and a More

by DAHILL143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2023 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

El sábado que fui para el cambio de aceite y cambio del aceite de transmisión me atendió vien amable More

by ERIK_ASTORGA
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Nissan of Torrance responded

Hola Erik, muchas gracias por sus comentarios. Nos da mucho gusto que nuestro equipo de Nissan of Torrance le dieron muy buen servicio. Aqui estamos para lo que se le ofresca. Saludos hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

June 14, 2023

I had an appointment for 10am, I was told should be done by noon. So we walked around a couple hours and came back. The person helping me told me your car should be ready soon. Then I found out that my car More

by dizneygirl76@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mandez Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Yvonne Castillo, Paloma Buenrostro
Report | Print
Jun 21, 2023 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. I can assure you that just like a paying customer a recall is also a paying job; the urgency should be equal. I have addressed this with David our Service Manager, and we apologize for the lack of communication on our part and any inconvenience caused. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If there is anything we can do to make up for this, please let us know. I can be reached at ereyes@ntnissan.com or at 310-536-4000 x2249. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

Professional, timely and courteous Very knowledgeable and helpful. Eager to help with the problem My car had More

by LMSWHNP
Recommend Dealer
Yes
Employees Worked With
By Alisa Returnski
Report | Print
Jun 21, 2023 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

Took Lyft but on the way back, Alisa did not respond for 30min. She said she was busy with other customer. The maintenance details were not explained. Car wash was not offered. More

by T0RUTOYOKAVA
Recommend Dealer
No
Employees Worked With
Alisa
Report | Print
Jun 18, 2023 -

Nissan of Torrance responded

Hello, we apologize for the response delay on behalf of Alisa, she likely was assisting another customer. In regard to the car wash, it is usually not offered, but an option if the customer request it. We have done this to avoid the longer wait times. I will make sure to discuss this with Alisa and her Manager, to make sure the process is being followed and that all repair orders are explained thoroughly. if you wish to further discuss, please contact us at 310-536-4000 x2249 or for a faster response contact me at ereyes@ntnissan.com Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

1
...
61
62
63
...
233