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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,324 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,324 reviews

July 20, 2023

Dealer was professional snd got the work done promptly. They forgot the comp wash. I don't appreciate the badgering to do this review More

by SKOENEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Report | Print
Jul 24, 2023 -

Nissan of Torrance responded

Thank you for taking the time to complete this review. We are sorry you felt badgered; that is never our intention. Reviews and surveys have become such an a critical/important part of business, causing a lot more follow up regarding these reviews and surveys. Thank you once again for taking the time to provide this review, it is truly appreciated. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2023

Jimmy was an outstanding technician. His work ethic, professionalism and friendliness made our visit very smooth and easy. Jimmy is a great asset to the Nissan corporation. We would 💯 r More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Jul 23, 2023 -

Nissan of Torrance responded

Hello Irene, thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Jul 24, 2023 -

Irene responded

Thank you. I forgot to mention his last name. It’s jimmy Vasquez. Awesome person. We don’t see a lot of young people like him with such great manners, professionalism and respect for others.

Jul 24, 2023 -

Irene responded

And you’re very welcome ☺️

July 19, 2023

Yvonne did an excellent job even going above and beyond making sure i got the best care for all .y car needs. More

by ROZEMARY_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Report | Print
Jul 25, 2023 -

Nissan of Torrance responded

Hello Rozemary, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2023

Excelente costumer services is better now than months ago they are not in the bad mood and no wasting time in there phones More

by AMALIAMORALES1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Nissan of Torrance responded

Hello Amalia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are happy to have improved from your prior visits. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2023

Always available and always efficient. They give us options and we pick some of them, no problem. More

by Jens Palsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa
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Jul 25, 2023 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 17, 2023

Service was friendly, however the wait time was a lot longer than I expected. Also, I was not given much of an overview of the inspection and was just told everything was fine. However, I had a rideshare More

by M_FUENTES96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Castillo
Report | Print
Jul 22, 2023 -

Nissan of Torrance responded

We are disappointed to learn of your experience here at Nissan of Torrance but will take this opportunity to improve. Thank you for bringing this to our attention. I have shared this with our Service Manager, to ensure it is a topic of discussion at his next service meeting. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2023

Service Dept is very organized, Mr. Burns is veru attentive to our request and inquiry. Everyone is cordial and friendly. More

by Carlota Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Nissan of Torrance responded

Hello Carlota, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 14, 2023

Great dealership! Always job well done. Exceptional services. Nissan of Torrance employees always make you feel welcomed. More

by Jazmine Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Report | Print
Jul 19, 2023 -

Nissan of Torrance responded

Hello Jazmine, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 14, 2023

This dealership did not resolve the issue I came in for. However, I was charged for something that didn’t fix the problem. When I notified them that the problem was not resolved, I was told that if I brough More

by Quisesumlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Castillo
Report | Print
Jul 19, 2023 -

Nissan of Torrance responded

Hello Marquise, we are disappointed to hear that you did not have a more positive experience with us. Jimmy will be contacting you to further discuss the situation you have described. I mentioned the tool being stuck and he stated there was no tool stuck. He will be in contact with you by today and hope to be able to resolve your concerns and answer any questions you may have. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 13, 2023

They went above and beyond for me even though I didn't get my car from their dealership. Every customer is important and I felt that. More

by JAMAL.MUHAMMAD_JFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jul 14, 2023 -

Nissan of Torrance responded

Hi Jamal, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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