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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,324 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,324 reviews

August 02, 2023

Your hourly labor rate of $225. 00 is too much, which is pushing me and others away from Nissan. Therefore, I am seeking service and repair elsewhere when feasible. Bear in mind: cus More

by SAV1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
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Aug 07, 2023 -

Nissan of Torrance responded

Hello, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you will be leaving us due to pricing. Unfortunately, prices are on the rise and the dealership industry has not been the exception. We do our best to offer competitive pricing and coupons as best as we can. Customer satisfaction and retention are extremely important to us, and if there is something we can do to keep you as our customer we would love to hear from you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 01, 2023

Great service. Helped me understand vehicle repair process. Excellent, treated me like almost a brother More

by JOSEPITONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Alisa Retunski
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Aug 07, 2023 -

Nissan of Torrance responded

Hi Jose, thank you so much for your positive comments about Nissan of Torrance! We thank you for being part of the Nissan of Torrance family and can't wait to see you again. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 31, 2023

I feel like I’m over-sold things when I go in for routine maintenance on a 5.5 yr old car with only 22k mikes on it. After this most recent visit, I have a warning light on that won’t go off. The visit befor More

by DM90266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alisa Retunski
Report | Print
Aug 08, 2023 -

Nissan of Torrance responded

Hello, we regret to hear that your recent experience was anything less than exceptional. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000 x2225. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 29, 2023

The customer service was excellent. It was easy to get the car serviced and the delivery was on time. More

by Muzeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hello Muzeek, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Excellent Service by Nissan of Torrance with required amount of service only.Thank you very much. More

by parakkattu.vineeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Alisa was very knowledgeable and very professional I am not sure what else that I can say. More

by LEISTEPHENS
Service Time
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Alisa is great. She kept me posted via text message with updates on my vehicle. Everything was thoroughly explained. It was easy to drop off and pick up my vehicle. More

by caseysnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hi Casey, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Excellent support everything in timely manner and get an appropriate detail information about repair etc. More

by shaw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Dealership is clean and well maintained. Employees we ready and available. Waiting room was comfortable. More

by andrewsincuir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hi Andrew, thank you so much for your positive comments about Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 27, 2023

Manny was amazing and very helpful I will be back because of him Thank you More

by TCHAKKOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Report | Print
Aug 01, 2023 -

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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