Nissan of Torrance

2 hrs for oil change and check points too much Did not tap fluid properly did not delivery print of check points for persanal records tap fluid properly did not delivery print of check points for persanal records More

This dealership takes extremely to long to service vehicles even for just an oil change ur sitting g for almost 3 hours even with an appointment. It's ridiculous !!! vehicles even for just an oil change ur sitting g for almost 3 hours even with an appointment. It's ridiculous !!! More

My experience with Nissan of Torrance has been a positive pleasant one. Five Star Award. pleasant one. Five Star Award. More

The manager David solved the problem. The miscommunication with the service rep was fixed immediately The miscommunication with the service rep was fixed immediately More

This doesn't reflect Torrance Nissan in anyways. However my 2012 Murano with mear 52700 Miles required CVT Transmission replacement and Air Conditioner Blower had to be replaced as well. I ended u However my 2012 Murano with mear 52700 Miles required CVT Transmission replacement and Air Conditioner Blower had to be replaced as well. I ended up spending close to $ 6K. I called Nissan North America who were not much help, although there is a Class Action Law Suit for the Transmission Issue, they ignored stating that my Car is passed Warranty period. Anyways Alisa Retunski was very pleasant, helpful and enjoyable to deal with and she made/took every effort to help me out by lowering my Bill. I thank Alisa and her Manager. Thank you Nissan of Torrance from the bottom of my heart. Wish your headquarters were more empathic since I own a Nissan Murano and an Altima and been bragging about it to all my Friends and relatives. However I will have to rethink about Nissan and my future Car purchases. More

Christian has provided me all the information I need about my new car. He is excellent! I also had very good experience with Nissan Torrance. The process is straightforward and didn’t give me any proble about my new car. He is excellent! I also had very good experience with Nissan Torrance. The process is straightforward and didn’t give me any problems. I will recommend this place to any looking for new Nissan cars. More

I believe someone hit my car while it was being serviced. And no one seems to know about it. No one informed me of the incident. And no one seems to know about it. No one informed me of the incident. More

If they show you a dirty car and tell you they washed it, can you trust that they did the work they claimed they did? can you trust that they did the work they claimed they did? More

The service representative for my appointment was argumentative and did not follow my request nor her supervisors when it came to my service communication protocol requested. Had to deal with manage argumentative and did not follow my request nor her supervisors when it came to my service communication protocol requested. Had to deal with management and service technician directly because of her constant disregard of my request and her attitude. I've been coming to Nissan Torrance since 2018, but due to the lack of qualified service representatives they are no longer my service provider of choice and nor do I recommend them anymore. I do have hope for improvement because of the current Service Manager David Campos and Operations Manager Jonathan Ong. More

This was my first time at Nissan Torrance, we recently relocated from Las Vegas, NV. Had following issues: 1. Car wasn't washed when it was delivered for pickup after completion of service 2. Car had a relocated from Las Vegas, NV. Had following issues: 1. Car wasn't washed when it was delivered for pickup after completion of service 2. Car had a 'Service Engine Soon' light on! Had never seen that light before. For both the issues, had to return to Alisha's desk to have it corrected. These should have been addressed proactively prior to delivering the vehicle. Positive experience: 1. Alisha was proactive in recommending services, based on her initial assessment of the vehicle. 2. Coordinated well in arranging a drop off and pick up services. More