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Nissan of Torrance

Torrance, CA

4.4
2,310 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,310 reviews

September 15, 2024

Lied about mechanical Don't know who filed up the report marked with out check the car More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Nissan of Torrance responded

Hi Ramon, we regret to hear that your recent experience was anything less than exceptional. Please reach out to us at 310-536-4000 x2225 or x2249 so we can work towards a resolution. We hope to hear from you soon. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 14, 2024

The main thing is, I am happy, Jimmy is a good assistant and a good worker More

by VN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 14, 2024

Very good take care of customer and good service and good explanation for what the car needs and good price More

by KAMAL4Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Nissan of Torrance responded

Hello, thank you so much for your positive feedback and high rating! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 13, 2024

Jose Enriquez is very professional and caring. He made me feel confident that I would be well-cared for. He’s the best. I’m telling all of my friends! More

by MS.LESLIE.CUNNINGHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Nissan of Torrance responded

Hello Leslie, we're glad to hear we delivered such a great experience. Your satisfaction is always our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.' Kind Regards, Elizabeth Reyes Customer Relations Manager

September 13, 2024

The place was clean and had plenty of seating. The service members were nice and personable. More

by JESSPAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Nissan of Torrance responded

Hello, thank you for providing this feedback about your recent experience with us. We are happy to hear that our team members were nice and personable. Is there anything else we could have done to earn an excellent 5-star rating? Our team strives to provide excellent customer service and unfortunately a 3-star is well below our expectations. If you are willing to further discuss please contact us, we are always open to constructive feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 13, 2024

I have to star by saying Capri has amazing costumer service she's very attentive and extremely helpful they ran an inspection of my vehicle, and it was delivered on time and they cleaned the car before More

by ALVIGRA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri
Sep 14, 2024 -

Nissan of Torrance responded

Our team works diligently to ensure that every vehicle is serviced efficiently. We understand how important it is for our customers to receive their vehicles back in pristine condition, and we appreciate your acknowledgement of our efforts. We look forward to serving you in the future and ensuring your vehicle remains in excellent shape. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 13, 2024

It was a great experience. I was able to make a same day appointment. It took an hour and a half. I was greeted by Capri very kind very professional and I appreciate my servic More

by BEVTEEQ1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Sep 17, 2024 -

Nissan of Torrance responded

Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 12, 2024

The service department provided great service, and I also had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an More

by KILLERGORILLA2002
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Nissan of Torrance responded

Thank you for taking the time to share your experience with us. We are glad our service team and sales team provided you with a positive experience. We sincerely apologize for any inconvenience you faced due to the issues Lily experienced with her computer or printer. We understand that technology plays a vital role in our operations, and we are committed to ensuring our team is equipped with the necessary skills to serve our clients effectively. The attitude you described is not like Lily as she has a positive attitude and is a great team player, we will be sure to address this with her. Thank you again for your valuable feedback as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 12, 2024

I visited this dealer for a recall service. I had a previous recall done here but the records got screwed, however, they took a look at that previous recall and the new one just to make sure. I More

by SB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quintero and Capri Blas
Sep 14, 2024 -

Nissan of Torrance responded

We truly appreciate you taking the time to share your experience with us. We are glad we could assist you with the recall and ensure that the necessary maintenance gets completed. At Nissan of Torrance, we strive to provide our customers with the best possible service, and it is wonderful to hear that we met your expectations. If you should have further questions or need assistance our team is happy to help. We look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 11, 2024

At the beginning I faced a difficulty in getting the deal finalized but in the end they gave us a good support. More

by yamada0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Duarte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
Sep 13, 2024 -

Nissan of Torrance responded

Hello, we are glad we could help in providing good support! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

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