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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
3,139 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,139 reviews

November 12, 2025

Didn't call when it was ready told him I needed a new gas cap didn't get it asked for estimate on fixing the over drive switch on shift lever didn't get if u guys just can't give away a free gas cap to any p More

by DANIEL_X2
Recommend Dealer
No
Employees Worked With
Chris
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Nov 15, 2025 -

Nissan of Torrance responded

Hello Daniel, we are disappointed to hear that we did not meet your expectations. We pride ourselves on providing top quality service to our customers. I spoke with your Advisor, and he did explain that he spoke with you over the phone and went over the recommendations; however, they were declined. The recommendations are also documented on the Repair Order that you should have received a copy of. The Advisor also mentioned that he did advise that you can come by at 5 to pick up. Regarding the gas cap, we understand it may seem like a small item, but unfortunately, we cannot provide parts for free. In our industry like many others, even minor components come at a cost and while we always try to help our customers, providing free parts is not something we are able to do. We appreciate your feedback and would be happy to discuss your concerns further if you'd like to speak with our service manager directly. Our goal is always to provide transparent and fair service. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 11, 2025

Chris was very nice and professional. Thank you. Chris explained clearly the details what was needed for my pathfinder. More

by Zelda4young
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 15, 2025 -

Nissan of Torrance responded

Thank you for taking the time to leave such a positive review, Chris! We are thrilled to hear that you had a great experience with our team and that your needs were clearly explained. We appreciate your business and hope to see you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 11, 2025

Always a great experience, Capri was amazing, timing was accurate, I loved the new inspection videos! More

by MICHELLEG2001
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Capri Blas
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Nov 15, 2025 -

Nissan of Torrance responded

Hi Michelle! Thank you for your kind words! We're thrilled to hear that Capri provided excellent service and that you enjoyed our new inspection videos. We appreciate your feedback and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 11, 2025

The dealership is very good, depending on what day you choose the wait is long. Choose a weekday. More

by JENIVAD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

Nissan of Torrance responded

Thank you for your feedback! We're glad to hear that you had a good experience at our dealership. We understand that wait times can sometimes be longer on weekends, so we recommend that you choose a date and time that works best with your schedule. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 10, 2025

It was a great experience, everything went as smooth as possible. Still waiting on a call for CV axle replacement More

by JOSEMANUELROMERO008
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
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Nov 13, 2025 -

Nissan of Torrance responded

Hello Jose, thank you for your positive feedback! We are happy to hear that your experience with us went smoothly. Our team is currently working on getting in touch with you regarding the CV axle replacement. Your satisfaction is our top priority. Thank you for choosing us! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 08, 2025

She’s very respectful, made sure I was totally comfortable with refreshments and made sure I always knew what was going on with my vehicle. Thank you capri . More

by RICHARDSONLATISHA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Nissan of Torrance responded

Thank you so much for your kind words and appreciation! We strive to provide exceptional service and ensure our customers feel right at home. Your satisfaction is our top priority. Thank you for choosing us. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 06, 2025

Excellent service & support in assisting me in getting an issue corrected by another auto repair center ! More

by wandastine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Nissan of Torrance responded

Thank you for choosing our business! We pride ourselves on providing exceptional service and support, and we're glad we were able to help you resolve your issue with another auto repair center. We appreciate your positive feedback and look forward to assisting you in the future.

November 06, 2025

The remodel is a nice refresh. Prompt response to my non-appointment visit. Keep it up y’all! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Nissan of Torrance responded

Hi Victor! Thank you so much for your kind words and support! We pride ourselves on prompt and attentive customer service, and we're thrilled that you noticed during your non-appointment visit. We look forward to continue exceeding your expectations in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 05, 2025

If I could give zero starts I would. Do not go here if you are looking to do a trade in, they have been giving my brother the run around worst customer service he came here to buy a new More

by danielrezado21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Nissan of Torrance responded

Hello Daniel, we are truly sorry for the inconvenience in the delay of your payoff. Please know that our General Manager and I have been actively working with our accounting department to ensure this matter is resolved as quickly as possible. We understand how frustrating this situation can be, and we sincerely apologize for the inconvenience it has caused. If there are any impacts to your credit, we will fully support a dispute with NMAC to correct the issue. We appreciate your patience and understanding as we work to make this right. As soon as I have an update, I will be in contact with you or your wife Bianca. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 05, 2025

Smooth and easy. I was able to make an appointment quickly and the work was completed promptly More

by MARKMARUYAMA
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
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Nov 08, 2025 -

Nissan of Torrance responded

Thank you for your positive feedback! We are happy to hear that your experience with us was smooth and easy. Our team strives to provide efficient and prompt service for our customers. We look forward to seeing you again!

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