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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,346 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,346 reviews

February 01, 2022

They’ve been helpful in working with me financially as a returning customer! They’re expedient and accommodating. More

by Kyle_moorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2022 -

Nissan of Torrance responded

Hello Kyle, we are so happy to read such a great review about Nissan of Torrance! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 01, 2022

Poor phone receptionist. Asked them to check the air in my tires which were low, thet didn't. They tried to sell me services that were NOT even ready by the maintainance manual. Half way washed my car, and More

by PGBOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Castillo
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Mar 03, 2022 -

Nissan of Torrance responded

Hello, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com to discuss this further. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 01, 2022

The worst Service dept. I pulled my fleet busines today. A significant loss to Torrance Nissan. More

by DANIEL.GUTHRIE
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2022 -

Nissan of Torrance responded

Hi Daniel, we are disappointed to hear that you were not satisfied with the service provided. The Service Manager did state he had tried resolving this, we are truly sorry that we failed at resolving it. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care! Best Wishes, Nissan of Torrance

January 30, 2022

Muy bueno sol que está muy lejos deberían poner un diler aqui en echo park sería macnifique todo bien than you More

by JUANPEREZ202050
Recommend Dealer
No
Employees Worked With
Manny Villegas
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Mar 03, 2022 -

Nissan of Torrance responded

Hola Juan, gracias por compartir su experiencia con nosotros. Lo comprendemos que esta muy lejos de su casa pero le agradecemos que elegio a Nissan de Torrance. Lamentablemente un 3 de 5 estrellas es una marca negativa para nosotros. Esperamos que su sigiente visita sea mejor. Saludos, Liz Reyes Gerente de Relaciones al Cliente

January 29, 2022

I recommend to all my friends to Nissan of Torrance because they have a great service and they are so friendly . Thank you Nissan of Torrance More

by REYESSLAVADOR69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Zacatenco
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Mar 03, 2022 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 29, 2022

I was regular costumer for about 4 plus years at these dealership until today 1/29/22 when I took my car to service and for the recent recall on my Nissan Rogue 2016 only to find out that the service advi More

by Gdgrado
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Yvonne Castillo
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Mar 03, 2022 -

Nissan of Torrance responded

Hello, we appreciate all feedback including negative feedback as we learn from it and use it to coach our team. We are disappointed to hear that you were no pleased with the experience provided. Yvonne is new in the position and is still learning as she goes, so being called ignorant is not ok. She explained that you requested a Loaner we don't have loaners we have rentals. These rentals are not covered by warranty even if it is for a recall and if covered by warranty, we would need an approval first. I am not sure if that is what upset you but, we want to clarify that if that was the reason for choosing to take your business elsewhere, she was doing her job. Thank you again for taking the time to tell us how we did. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 28, 2022

Nissan of Torrance has made both I’m my interactions with them easy. When I leased my Nissan Leaf and when I wanted to do an early purchase. I had financing set up but their finance manager found a better More

by Wrob1119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rosas
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Mar 03, 2022 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2022

Very helpful, great customer service, worked with us with the numbers and met our payment More

by JASMINCAMPOS7811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rosales
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Mar 03, 2022 -

Nissan of Torrance responded

Hi Jasmin, thank you so much for your positive comments about Nissan of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2022

Excellent experience with service writer Rick. He was able to locate for me a part that was back ordered probably due in part to covid supply chain issues. Mechanic did a great job. More

by KEITHKKU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2022 -

Nissan of Torrance responded

Hello Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2022

They were polite and professional but it took too long for the replacement of the control arm, One week! That's what it took! More

by Johnlenasousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 03, 2022 -

Nissan of Torrance responded

Hello John, thank you for taking the time to let us know how we did. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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