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Nissan of Torrance

Torrance, CA

4.4
2,346 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,346 reviews

February 10, 2022

My vehicles under warranty and they couldn't resolve the problem. I felt like they weren't doing enough to figure out what was wrong More

by TOMBALOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Castillo
Mar 03, 2022 -

Nissan of Torrance responded

Hi Tom, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We are sorry to hear that you felt our team didn't do enough. We believe our team did their best in helping resolve your concerns. We appreciate all feedback as we take it as constructive. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

Excellent customer service. Paloma was friendly and made me feel like a valued customer. I was pleased and she covered all that was done. Totally satisfied. More

by mrtclarue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
Mar 03, 2022 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

Had a weekday 7am (first of the morning) oil change appointment and waited because it should be quick, but took 2 hours. No updates or anything from the service advisors. More

by CELINEBERTRAND05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not naming names
Mar 03, 2022 -

Nissan of Torrance responded

Hello, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

I would like to thank Nissan of Torrance for helping me with my Nissan Rogue last Sunday. The whole process was very pleasant. Gerardo went above and beyond to ensure that I felt taking care of. The manage More

by CRPRINCESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Torres, Esteban Montorro
Mar 03, 2022 -

Nissan of Torrance responded

Congratulation on your new Rogue and welcome to the Nissan of Torrance family! Thank you again for taking the time to let us know how we did. We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

Great service, got in and out with ease. There was some confusion about policies but all my questions were answered pleasantly. Great work! More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Nissan of Torrance responded

Hello Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

Quick service, and at a great price. I didn’t get the uneccessary upsell like I have at some other repair places or dealerships. My car defintiely runs smoother now. More

by MOXRETROERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! Please don't hesitate to reach out to us if there's anything more we can do! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2022

Yvonne the service writer is great. She kept in contact with me and after a service I had some issues with the repairs. Yvonne listened to my concerns and I felt that she reacted with compassion and wanti More

by HOSS90505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Mar 03, 2022 -

Nissan of Torrance responded

Hoss90505, thank you for your kind words and this review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2022

Excellent service!! Turn my car in to get fixed and satisfied with the outcome!!! Thanks More

by PAUL.NEWTON14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Paloma Buenrostro
Mar 03, 2022 -

Nissan of Torrance responded

Paul, we're glad to hear you enjoyed your visit. We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2022

Torrance Nissan provides superb service. They offer a clean and comfortable waiting area, restrooms are clean and they provide complimentary coffee and snacks, which is rare these days. I brought my Alti More

by jtbrad33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Mar 03, 2022 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2022

Never disappointed when I come to this dealership. The service advisors are friendly, knowledgeable, and really care about the problem at hand. More

by JACKSONBEAUDELAIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Mar 03, 2022 -

Nissan of Torrance responded

Hi Jackson, thank you so much for your positive comments about Nissan of Torrance! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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