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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,834 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,834 reviews

April 11, 2025

Excellent customer service & they were able to provide me with a rental car while my car was being serviced ! More

by WANDASTINE_CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Nissan of Torrance responded

Hello Wandastine, thank you for sharing your positive experience with our team at Nissan of Torrance! We are happy to hear that we were able to accommodate you with a rental while your vehicle was in our shop. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 11, 2025

Being greeted at service could improve Correct paperwork given after payment, Not Another customers alignment More

by clmurphy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Nissan of Torrance responded

Thank you for your sincere feedback. We will address these concerns with our team to ensure they are double checking their work. Thank you again for leaving us this response as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 11, 2025

Torrance nissan service department is the best they do a great job on your car job well done .My service advisor Chris is the Best More

by RENEETYRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Nissan of Torrance responded

Hello Renee, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We truly appreciate your business and support. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 11, 2025

I have been here quite a few times on multiple vehicles over the years. No complaints, except this time, I noticed a slight scratch and dent (about 1.5 ft long) on the left rear door after arriving at home More

by MATTTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Nissan of Torrance responded

Hello Mr. Matt Ting, we read and understood your concerns therefore we pulled the walk-around pictures and noticed quite a few scratches on your vehicle; however, the side you are concerned about not only had scratches, but it also has a large dent. I sent you an email with the picture for reference. We are truly disappointed to have received a negative review due to the scratch you noticed upon arriving home, but based on our pictures those scratches were already there. Negative reviews not only affect the reputation of our dealership, but they also affect the employee listed in this case Richard. We ask that you please edit your review and star rating based on the experience Richard Burns provided as the damage to your vehicle was already there. We thank you in advance for your help and support in making this right. If you should have further questions or concerns, please respond to the email I sent you or call us at 310-536-4000. Thank you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 11, 2025

Clean, sharp, true. From the moment I pull up to the moment I 'drive away' I know I chose right. More

by morose2032
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 14, 2025 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2025

Quick and courteous service Helpful workers, clean facilities, prompt service, and friendly staff Reliable service More

by Chris
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Apr 11, 2025 -

Nissan of Torrance responded

Hi Chris, thank you so much for your positive comments about Nissan of Torrance! Your kind words mean so much to our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2025

Tried to rip me off by charging me $500 to connect a hose which is a two minute job. More

by TURNEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Capri Blas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Nissan of Torrance responded

Hello Mr. Turney, we are truly disappointed that you felt our Advisor was trying to take advantage of you in anyway. Our Advisors job is to make recommendations based on our technicians' findings. You came in with a check engine light, our tech found a hose that was damaged to your secondary gas pump. There was no labor time listed in all data as it's an aftermarket system that was installed. There was an extension diagnosis performed with a smoke machine to verify where the gross leak in the evap system. To replace the hose, it was going to take an additional hour to replace and to reinspect the repairs. Once again, we are disappointed to hear that you felt our team was trying to "rip you off" that is never our intention as our customers are our top priority. If you wish to further discuss, please contact our Service Manager at 310-536-4000 x2225. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2025

Quick and courteous service Helpful workers, clean facilities, prompt service, and friendly staff Reliable service More

by Chris
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Report | Print
Apr 11, 2025 -

Nissan of Torrance responded

Hi Chris, thank you so much for your positive comments about Nissan of Torrance! Your kind words mean so much to our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2025

April 3rd Divine Timing. purchased pre owned 2022 Maxima Marcel started the whole sales talk followed by Diego, Manager, Miguel took over from Marcel, he was so knowledgeabl More

by mercabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcel cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Nissan of Torrance responded

Hello, congratulation on your Nissan Maxima and welcome to the Nissan of Torrance family. We're happy you found our staff to be so supportive during your vehicle shopping experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2025

Quick and courteous service Helpful workers, clean facilities, prompt service, and friendly staff Reliable service More

by Chris
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Report | Print
Apr 11, 2025 -

Nissan of Torrance responded

Hi Chris, thank you so much for your positive comments about Nissan of Torrance! Your kind words mean so much to our team. Kind Regards, Elizabeth Reyes Customer Relations Manager

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