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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,346 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,346 reviews

March 16, 2022

The workers are very nice and welcoming. Everyone makes sure you get the best service you can ask for. More

by Erkahdorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Corona
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Mar 18, 2022 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2022

Fast service, friendly works and they washed my car. I would definitely come back soon More

by LOVE JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
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Mar 18, 2022 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 15, 2022

Went in for an oil change and tire rotation. I had to go back the next day as I noticed the tires were not moved as the back tires have different markings so I noticed. More

by ROSYGUTIERREZ_70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma Buenrostro
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Mar 31, 2022 -

Nissan of Torrance responded

Hi Rosy, we are truly disappointed to hear about your recent experience. We can assure you that we do not find this type of behavior acceptable, and we have addressed the situation you have described. Thank you once again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 14, 2022

Poor communication. Long delay getting car back. Unable to fix the problem. Vague future date when can fix the problem. More

by Holly_Thom
Recommend Dealer
No
Employees Worked With
I dont remember
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Mar 31, 2022 -

Nissan of Torrance responded

Hi Holly, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (310) 536-4000 x2249 or x2225 to speak to a manager. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 12, 2022

I was really pleased with the customer service and Christopher was very knowledgeable and very patient with me I will continue to keep coming to this location I live in Lancaster but I choose to deal More

by NEENE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rosas, Esteban Montorro
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Mar 15, 2022 -

Nissan of Torrance responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 11, 2022

Work was completed in under 4 hours which is an improvement from past services. Car runs great. Dealers coupons helped keep price down. More

by PeeJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Mar 12, 2022 -

Nissan of Torrance responded

Hello Peejay, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 11, 2022

Manny has a great customer service he was great He did a great job at the Seevice my vehicle need More

by BABYADRIAN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 15, 2022 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! If you have any further questions, please don't hesitate to reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 10, 2022

This dealership has great customer service in the service dept. They also have great follow through. More

by IRENEPEREZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 12, 2022 -

Nissan of Torrance responded

Hi Irene, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 09, 2022

It was a great and painless experience for a major service on our car. Our rep helped explain the different options and what he recommended for the car which was helpful in our decision making. More

by CV2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2022 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 09, 2022

Bad service i am bringing my car back the the tire low add air keep coming on the light want go out and and the master warning light is on none of these light were on untill you change my oil and rotate m More

by VALERIEONEAL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobody, Paloma Buenrostro
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Mar 25, 2022 -

Nissan of Torrance responded

Hello Valerie, we regret to hear that you had a negative experience with us. We hope we were able to get your concerns resolved. If you wish to further discuss, please don' hesitate to call me at 310-536-4000 x2249 or email me at ereyes@figauto.com. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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