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Nissan of Torrance

Torrance, CA

4.4
2,350 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,350 reviews

June 16, 2022

Richard was prompt friendly and courteous. He was very attentive and kept me informed as to when my vehicle would be ready More

by CYNTHIAJ0573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Staff was great but management needs to hire/train more mechanics to shorten wait time. Oil change should NOT take 2+hours. Done it myself for years, know what I'm talking about. It seems like it's not wor More

by HARTJAMIN124
Recommend Dealer
No
Employees Worked With
Paloma Buenrostro
June 15, 2022

Good service - easy Service Scheduling - not so good estimate of completion. Gave original estimate and didn’t detail the remaining work that needed to be done. More

by aracelicheca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Took me in w/o an appointment with no problem. Richard handled everything with no problem. More

by DEJUANJONES40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Staff was courteous and not too pushy for extra services. The wait time for a person to come out and check me in, was a bit long though. More

by CLAUDIA_ROHRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
June 12, 2022

I just recently came in to get my 2017 sentra serviced and came out with a 2020 sentra. The salesmen John Stewart was very nice he cares about the customer I was very happy and comfortable with him. I did More

by jodi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John stewart, Jesus Rosales
Dec 13, 2022 -

jodi12 responded

I am very pleased with the way that the staff treated me at torrance nissan and i will be recommending this dealership to my friends and family

June 11, 2022

Worst service ever. The service advisors are rude, disrespectful, unresponsive and condescending. Would NEVER go there again. More

by CRIMPRO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

It took longer than we thought but Richard kept us informed at least daily and often more often. The only issue was wait time on a part. But that could not be controlled by the service department. Th More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

I HAVE TO WAIT 3 HOURS JUST TO CHECK MY TIRE PRESSURE. I do not recommend this dealership. More

by avepascua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paloma Buenrostro
June 10, 2022

Prompt and informative. My inspector was very tenantive to what I brought my truck in for. More

by eulac61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
4.0
This rating includes all reviews, with more weight given to recent reviews.
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