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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,878 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,878 reviews

July 09, 2025

The people in the dealership are very friendly and courteous.A loyal customer for 9 years. More

by JUNELS3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2025

Very professional and personable. Took time to explain details. Updated me on work being done. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Arellano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 07, 2025

Very unprofessional. I was not notified about the status of my vehicle. I had to call each time to find out what is going on. More

by Rdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcell Saavedra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Nissan of Torrance responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thanks for bringing this matter to our attention, we will address this and take it as an opportunity to coach our team as communication is key! We hope you are willing to give us another opportunity. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 06, 2025

Jimmy was the best experience ever at this location since I bought my car, he is honest and trustworthy More

by BABELO250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Nissan of Torrance responded

Hello, we appreciate your honest review. We understand Jimmy provided the best experience you've had at our location. Is there anything Jimmy could have done differently to earn a 5-star rating? Unfortunately, your comments about your experience were great but the 1-star rating is a failing rating. We hope to be of service in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 06, 2025

I came in to the dealership to find out why my brakes were still squeaking when I came in earlier last month to have them replace?? My Service Advisor, Chris said it was my rear brakes that was making al More

by JAKIATEN333
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
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Jul 10, 2025 -

Nissan of Torrance responded

If you have any further questions, please don't hesitate to reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 06, 2025

Nissan of Torrance is always there to help and service my car with great care and attention. They let me know if I need any more service or repairs in the near future or maybe now and what I need to pay atte More

by JAKIATEN333
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo, Service Advisor. Always so helpful and pleasant to talk too!
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Jul 10, 2025 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 05, 2025

Took over 2 hours for an oil change? Is way too long needs to be more speedy. More

by PUMAS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Capri Blas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Nissan of Torrance responded

Thank you for your feedback and we're sorry to hear that your visit took longer than you expected. Please keep in mind that in addition to the oil change we perform a complimentary multi-point inspection, battery test, and car wash to help ensure your vehicle is in great shape when it leaves our service department. Also note that wait times can vary depending on how busy our shop is at the time you come in. That said, we understand your time is valuable and we're always looking for ways to improve and be more efficient. We hope to serve you better next time. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 05, 2025

The staff is always professional and helpful. My service agent is very knowledgeable and helpful. He always gives me feedback on time More

by U.NWUWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Nissan of Torrance responded

Hello, thank you so much for your positive comments about your visit to Nissan of Torrance service department! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 05, 2025

Excellent customer service and very thorough. Excellent communicator and courteous. Attentive to customer needs and assuring the customer understands the service being performed. More

by ESATTAR78
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
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Jul 10, 2025 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you again for leaving us such an excellent response! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 05, 2025

Always quick and reliable suits my needs and always friendly service I'd recommend the service center to my friends More

by DOWORK606
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Capri Blas
Report | Print
Jul 10, 2025 -

Nissan of Torrance responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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