Nissan of New Rochelle

The staff and owner met very high standards My lease was due to expire in October. I went to Nissan of New Rochelle on July 16, 2016 to look at vehicles. I spoke with Anthony Panarella. We went My lease was due to expire in October. I went to Nissan of New Rochelle on July 16, 2016 to look at vehicles. I spoke with Anthony Panarella. We went over my options. To make a long story short, I purchased a new vehicle, a Nissan Maxima. Not only was Mr. Panarella absolutely fantastic, but made me feel very comfortable. Once I decided to purchase the vehicle, Mr. Panarella handed the reigns over to Thomas Mautone, who was an absolute perfectionist. He handled everything with ease and, like Mr. Panarella, made me feel very comfortable This is fourth vehicle I have purchased from this dealership. The reason I keep returning, is because of Mr. Panarella and Mr. Mautone. I have been to other dealerships, but nothing compare to Nissan of New Rochelle or the staff associated with this dealership. Keep up the good work and from the bottom of my heart, I want to thank Mr. Panarella and Mr. Mautone for an outstanding job they did for me. More

Amazing Donell was a wonderful salesman. He treated me perfect for my first car I ever purchased it was the best by far. I would refer all my friends and fami Donell was a wonderful salesman. He treated me perfect for my first car I ever purchased it was the best by far. I would refer all my friends and family too nissan of new rochelle. Excellent customer service and polite people. More

German the salesman was amazing I came to buy a new pathfinder and got a great deal i would recommend this dealership to anyone go see my guy german he was very friendly and curtious I came to buy a new pathfinder and got a great deal i would recommend this dealership to anyone go see my guy german he was very friendly and curtious More

They Got The Job Done These guys did a great job of meeting my needs. I had a used car and wanted to get my payments down. They were able to get me into a new vehicle whi These guys did a great job of meeting my needs. I had a used car and wanted to get my payments down. They were able to get me into a new vehicle while taking a bite out of my monthly payments. Keep up the good work and karma will take care of the rest. More

Great Staff The staff in general were friendly. When i was having trouble contacting a previous dealership i had dealt with, my sales rep called the dealership t The staff in general were friendly. When i was having trouble contacting a previous dealership i had dealt with, my sales rep called the dealership to get the info that was needed. When that didnt work he took me to the dealership, which was located in the bronx and we worked everything out. The entire staff that was involved was dedicated to making sure that either i was in the best place to either get a new car asap or further down the road. I thank Donell Joe and Sid for great customer service and for getting me in a brand new car. More

Destination charge on used vehicle I recently requested a true car quote from new rochelle nissan. I noticed they tacked on destination charge for 895 and a pre inspection fee for almo I recently requested a true car quote from new rochelle nissan. I noticed they tacked on destination charge for 895 and a pre inspection fee for almost $900. I decided not to pursue car but i received a call from nissan of new rochelle telling me i would be in a VIP program and i should come in anyway because best deals are done in person. After a long commute i took the time to travel to new rochelle nissan to only find out that the 15500 car was really 19600 with taxes, dmv, salesman commission and dealership fees. Dealership would not budge on destination charge which should only be charged on a new car and never on a used car. Do not recommend if you are looking for dealership to work with you More

Avid this DEALERSHIP Came in for the now common transmission issue with my pathfinder. Received a damaged rental car and the dealership filed an insurance claim against me Came in for the now common transmission issue with my pathfinder. Received a damaged rental car and the dealership filed an insurance claim against me. Very shady, since a vehicle inspection was not done (my fault) and I alerted the dealership the same day when I noticed the damage. Rental was dirty, did not have full tank of gas, and was not inspected. It was returned 15 minutes prior to me renting it. Since a dispute erupted due to that claim my car has been sitting idle as I have been given the run around as to why my vehicle is not being repaired. Corporate Nissan has been no help what so ever. Nissan of New Rochelle does not return my calls and I can not get a definitive answer as to when my vehicle will be ready. This is my third Nissan but let me just say there will not be a fourth! I have been told the part was on back order, followed by the dealership is short staffed, to people taking days off due to nice weather. I am at their mercy waiting for my vehicle but vow never to buy Nissan or return to this dealership period! More

Fantastic!! This dealership is honest I felt very comfortable when I walked in great prices professionals highly recommendto anyone that needs to buy lease anythi This dealership is honest I felt very comfortable when I walked in great prices professionals highly recommendto anyone that needs to buy lease anything the people at Nissan of new Rochelle will really take care of you More

Buyers Please Avoid At All Costs So, I saw all these bad reviews about this dealership and I decided to check them out myself to see if it was true. Man were they right. First I picke So, I saw all these bad reviews about this dealership and I decided to check them out myself to see if it was true. Man were they right. First I picked out a used car on line from their website. Let's say the car was priced at $21,000. I walk into the dealership and asked to test drive this car. Sales man asked me how did I find out about the car and I told them I was driving by, which was not true because I looked it up online on "their" website. I test drive it, several issues with the car but after all it's used. I could live with that. Once back at the dealership, I asked how much for the car, took 10 mins and came back with a break down, they wanted $26,000 for the car, almost $1,800 for a "reconditioning fee". Mind you it's only a $5 car wash because the tires were done, brakes were singing to me, curb rash, scratches inside and electrical problems. The total was about $30,000. The car also had carfax issues as well. Told them I wasn't interested and they offered a discount. Guess how much, $1,000 more then the advertised internet price. So the moral of this case study is, don't trust these people. Shop elsewhere. More

Buyer Beware! I leased my vehicle here 3 weeks ago and was blatantly lied to. The sales reps and managers of New Rochelle Nissan will say anything to make a deal. I I leased my vehicle here 3 weeks ago and was blatantly lied to. The sales reps and managers of New Rochelle Nissan will say anything to make a deal. If you want to enjoy your holiday season find another dealership. More