Nissan of New Rochelle

Overall I had worst experience I bought pre-owned car from the dealer and Bruce helped me with overall process related to finance. Based on recommendation I bought the service contr I bought pre-owned car from the dealer and Bruce helped me with overall process related to finance. Based on recommendation I bought the service contract for 3 years from him and everything looked good to me. During the documentation, I found that the dealer charged me excess amount for DMV registration and after contacting him multiple times (He never responded my calls and emails), the charges were lot more and was not disclosed during the signing of the sale agreement. Another issue happened recently when I found that the service contract is useless and tried contacting him again. After so much of communication ( again never responded my calls and emails), I had to visit the showroom to cancel the service contract. He took the form but never submitted it for the process. 2 weeks past and still he didn't provide me any updates on the cancellation process and the refund. Felt like very worst service ever. More

service My experience was excellent. The representative that took care of me was amazing. Curious, accommodating and he made my visit easy and simple and I My experience was excellent. The representative that took care of me was amazing. Curious, accommodating and he made my visit easy and simple and I left with an 2018 Nissan, Rogue. Donal was the reps name and he took very good care of me. Everything we discussed before coming in for my trade in was met 100%. More

Customer Service to the T Second time coming to NNR and left happier than ever this weekend. Donell and Bruce are the absolute best at making you feel at ease and finding a so Second time coming to NNR and left happier than ever this weekend. Donell and Bruce are the absolute best at making you feel at ease and finding a solution that works and meets your needs. Yes, it's their job to give you what you want so that they can get paid but in our case, they have gone above and beyond to help our family. Definitely recommend them!!! More

Great experience! Great experience, my sales rep was very polite and makes you feel comfortable and works with you. There was great improvement with waiting time and th Great experience, my sales rep was very polite and makes you feel comfortable and works with you. There was great improvement with waiting time and the transaction of leasing. More

Excellent service Sheena Almonte was such a great help with finding a car that will help me with my son. Bruce was great with help as well Sheena Almonte was such a great help with finding a car that will help me with my son. Bruce was great with help as well More

All was good I thought it was a good experience dealership was very friendly I will go back to buy another car They could use a new Internet provider I thought it was a good experience dealership was very friendly I will go back to buy another car They could use a new Internet provider More

Excellent service! The staff was very courteous and the service was quick! As long as they continue to maintain this level of service I will continue to bring my Xterra The staff was very courteous and the service was quick! As long as they continue to maintain this level of service I will continue to bring my Xterra for service! More

Sales experience I leased my 2018 Nissan Murano form the New Rochelle Nissan .Joe was very professional, personable and worked hard to give me the best deal possible. I leased my 2018 Nissan Murano form the New Rochelle Nissan .Joe was very professional, personable and worked hard to give me the best deal possible. Deborah was very accommodating and also very helpful. I would recommend both Joe and Deborah! More

Excellent service Great experience, answer all the questions I had. Good people working at Nissan of new Rochelle. I’ll definitely recommend to my friends and family. Great experience, answer all the questions I had. Good people working at Nissan of new Rochelle. I’ll definitely recommend to my friends and family. More

New Customer My original dealership had closed and this was my first experience at Nissan of New Rochelle. My customer service rep was George and he was excellent. My original dealership had closed and this was my first experience at Nissan of New Rochelle. My customer service rep was George and he was excellent. He was knowledgeable and helpful. I had my problem diagnosed and a plan was prepared for the solution. Everything was completed in a swift and professional manner. More