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Nissan of New Braunfels
New Braunfels, TX
25 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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25 Reviews of Nissan of New Braunfels
November 27, 2017
2017 Nissan Pathfinder Renata was so friendly & wonderful! She immediately helped us when we arrived, listened to our wants & needs. She answered all questions we had & if s Renata was so friendly & wonderful! She immediately helped us when we arrived, listened to our wants & needs. She answered all questions we had & if she didn't know the answer, she found out for us. I've bought cars from several dealerships & she was by far the most honest & kindest one I've ever worked with. She got us into a 2017 Nissan Pathfinder that we absolutely love! More
by Phoenix2017
Employees Worked With
Renata Rayburn
November 27, 2017
Bait and Switch and harassing non stop phone calls Stay away from this dealership!! These people will harass you. They call me multiple times a day. I get phone calls from different salesman who wor Stay away from this dealership!! These people will harass you. They call me multiple times a day. I get phone calls from different salesman who work there. Some are saying I am interested in a car I never inquired about. I contacted them because of their bait and switch advertisement. They are advertising a free polaris with a purchase of a Titan. One salesman tells me that the free polaris is only with a Titan XD diesel or lifted diesel. Then another salesman tells me that it is not in conjunction with any rebates or incentives, so basically you pay msrp on the truck. Then another salesman says they will "work a deal" if I just come in. Then one of the original salesman says no, again it cannot be with incentives or discounts. I tell these multiple salesman that it's ok, I am not interested. Now I have had a weeks worth of phone calls from this bait and switch dealership. I ask their salesman how to stop these calls and I get no response. But guess what, an hour later and I receive another phone call!!! These people will harass you after you don't fall for their bait and switch tactics. I blocked their number but I still have to go to my voicemail and delete multiple messages from them a day. More
by kennethcalk
Employees Worked With
Theresa Vincent, Douglas Campbell, Javon Ferguson
October 28, 2017
Best place to buy a new vehicle!! Bryan Woodrom and the entire team at Nissan of New Braunfels FAR EXCEEDED our expectations. From the initial phone call with Bryan I could tell custom Bryan Woodrom and the entire team at Nissan of New Braunfels FAR EXCEEDED our expectations. From the initial phone call with Bryan I could tell customer service was top notch and he never let us down. They were entirely HONEST and up front about everything. He helped me stick within my budget and was extremely kind, respectful and not pushy. I had gone to Nissan of San Marcos first and spent a total of 5 hours over two days with them and I was lied to, my time was not valued, and I was not listened to. Terrible experience at San Marcos Nissan. But Bryan and Theresa Vincent at NBN worked hard to get me what I wanted WITHIN my budget and never made me feel inferior for not wanting to spend more. Definitely go see Bryan at Nissan of New Braunfels if you are in the market for a new Nissan. EXCELLENT CUSTOMER SERVICE!!! Great product!!! More
by AshleyF.
Employees Worked With
Manager Gabriel , Theresa Vincent, Brandon Wood, Bryan Woodrom
October 26, 2017
Doug Campbell was great! Easiest car buying experience I've had! Price was fair for both trade in and sale. He even delivered the car from San Antonio to my hotel in Dall Easiest car buying experience I've had! Price was fair for both trade in and sale. He even delivered the car from San Antonio to my hotel in Dallas! Thank you! More
by U2guy
Employees Worked With
Douglas Campbell
October 17, 2017
An experience! Everybody was very customer oriented. My salesman Doug was awesome. Paul in financing was faboulous. I look forward to bringing my vehicle for service Everybody was very customer oriented. My salesman Doug was awesome. Paul in financing was faboulous. I look forward to bringing my vehicle for service because it was an experience. More
by Roy E Jenkins
Employees Worked With
Paul Pedraza, Douglas Campbell
