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Nissan of Cool Springs
Franklin, TN
2,068 Reviews
Our Purpose
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,068 reviews
January 20, 2025
Samina Hunter worked very hard to get me in my new 2024 Nissan Rogue and helped me get my 2023 Nissan Rogue bought back due to the Lemon Law , where the dealership I originally purchased 2023 from was Newt Nissan Rogue and helped me get my 2023 Nissan Rogue bought back due to the Lemon Law , where the dealership I originally purchased 2023 from was Newton Nissan of Gallatin. Samina Hunter was very patient, sensitive and knowledgeable about all the issues that I was dealing with and I THANK HER SO MUCH. Her Manager Willie Phillips and Corey Harper were ALL great in getting the job done and now I own my new 2024 Nissan Rogue ❤️❤️❤️❤️🙏 More
by Tuckersy50
January 17, 2025
JR is a great source of knowledge and takes the time to explain what’s happening with my Xterra. Very helpful in keeping it on the road. explain what’s happening with my Xterra. Very helpful in keeping it on the road. More
by brian-k-smith
Employees Worked With
January 05, 2025
Cade was an exceptional salesperson! He was sensitive to our needs, listened attentively, informative, and patient. Throughout the process he was knowledgeable answering all our question He was sensitive to our needs, listened attentively, informative, and patient. Throughout the process he was knowledgeable answering all our questions and making sure our needs were met while we worked through the various contracts needing to be signed. After our purchase he was present to help us learn all about our EV vehicle. We have recommended him to several of our friends who are interested in considering purchasing an EV vehicle. More
by jsnellgrove
Employees Worked With
January 02, 2025
Dealing with the fact that I sell cars myself, she’s the most professional sales person to only been in the business for a short time that I have ever met, I will definitely send everybody I know looking fo most professional sales person to only been in the business for a short time that I have ever met, I will definitely send everybody I know looking for a car her way, they need more people like her at the dealership, she’s very professional You guys are lucky to have her as an employee i More
by marable51
January 02, 2025
She was very nice and a professional at her job and deserves a big raise. deserves a big raise. More
by Lay
January 02, 2025
Raj was incredibly helpful, knowledgeable, and professional! He worked really hard to make our experience amazing. Thank you for everything! professional! He worked really hard to make our experience amazing. Thank you for everything! More
by JH
December 31, 2024
Samina so friendly and helpful that she made what I was expecting to be a difficult experience much more comfortable. Great attitude! expecting to be a difficult experience much more comfortable. Great attitude! More
by Lhamilton945
Employees Worked With
December 23, 2024
Great to work with. Good communicator and not too aggressive. Listened to my requests and had excellent follow up. Good communicator and not too aggressive. Listened to my requests and had excellent follow up. More
by AG
December 21, 2024
I bought from out of state and my deal was a little more complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and attention to taking care of things and in a timely manner too. I never thought I would say this, but buying this vehicle was actually a good experience! Maybe the first time for me, lol I highly recommend Nissan of Cool Springs and no matter where I live, will look to them for the next Nissan too. More
by Triad_Ajr
December 20, 2024
Samina did a wonderful job answering my questions through the entire buying process. I highly recommend her for your next purchase. the entire buying process. I highly recommend her for your next purchase. More
by timaultman
Employees Worked With
