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Nielsen Nissan

Stanhope, NJ

2.6
60 Reviews

59 US-206

Stanhope, NJ

07874

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60 Reviews of Nielsen Nissan

November 29, 2022

Just bought a frontier from Fasi ! ! Excellent new car buying experience without hassle. Dealership is neat and clean with less waiting time More

by DanielPEVARNIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Fasi Khaja
August 30, 2022

Matt Smits was awesome! Polite, courteous and very knowledgeable. Not the typical pushy salesman! Thanks Matt! More

by efierro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
August 26, 2022

Matt Smits was an excellent salesman to work with, my entire purchase here start to finish was an amazing experience. They treated me with compassion and were absolutely pressure free. I would come back More

by Rita Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Smits
August 26, 2022

Matt was very nice to me and my family, find the exact car i was looking for. No hassle easy negotiation and fair price. Will do business here going forward. More

by JoseOlive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Smits
June 29, 2022

Fasi and Mike D. We’re excellent and worked very diligently to get me my exact price on my new vehicle. I have been dealing with Fasi for 15 years.. I recommend going More

by Louisefucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fasi Khaja
Jun 29, 2022 -

Louisefucci responded

Fasi and Mike D. we’re excellent and worked very diligently to get me my exact price on my new vehicle. I have been dealing with Fasi for 15 years.. I recommend going to Nielsen Nissan for a vehicle. You won’t be disappointed

June 13, 2022

thank you for helping me with my future pathfinder. you guys go above and beyond., More

by bevjohn1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Demayo, Fasi Khaja, Daren Howie, Howard Handler
April 01, 2022

If your thinking of buying a car or leasing come to this place. Nick Norton is awesome he will not pressure you into buying a car. Very well spoken and very professional. Finance Manager Connor Haar is gr More

by mfloresiphone6plus
Recommend Dealer
Yes
Employees Worked With
Nick Norton Connor Haar
December 24, 2021

They refused to live up to an agreement I had with a dealership they purchased. Darren Howie ext176 my salesman would not confirm the agreement, not an honorable man in my opinion. Nielsen Nissan refus More

by Arty
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daren Howie
August 24, 2021

Brought back a door handle I ordered 2 days ago because the issue was inside the door and not the door handle itself. Was told That they cannot accept returns on a door handle that I painted and the door h More

by vintagemade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather
Oct 16, 2021 -

Nielsen Nissan responded

Thank you for the review, We appreciate it. In an effort to make your next experience at our dealership a 5-star one, can you please let us know what we could have done better? We strive to provide an excellent customer experience and 100% customer satisfaction.

June 01, 2021

Stay away! They changed Service staff with Nielsen's purchase of Nissan Stanhope and it's not an improvement, at least as far as the service writers go. Great for the owners, they want to gouge you at e More

by HarveyWB
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Wayne Diaz (?)
Jun 02, 2021 -

Nielsen Nissan responded

Harveywb, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (973) 347-2200 at your earliest convenience and we will do our best to resolve this with you.

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