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Nielsen Nissan
Stanhope, NJ
59 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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59 Reviews of Nielsen Nissan
August 26, 2022
Matt Smits was an excellent salesman to work with, my entire purchase here start to finish was an amazing experience. They treated me with compassion and were absolutely pressure free. I would come back entire purchase here start to finish was an amazing experience. They treated me with compassion and were absolutely pressure free. I would come back in a heartbeat. Thanks again Matt More
by Rita Barb
Employees Worked With
Matt Smits
August 26, 2022
Matt was very nice to me and my family, find the exact car i was looking for. No hassle easy negotiation and fair price. Will do business here going forward. car i was looking for. No hassle easy negotiation and fair price. Will do business here going forward. More
by JoseOlive
Employees Worked With
Matt Smits
June 29, 2022
Fasi and Mike D. We’re excellent and worked very diligently to get me my exact price on my new vehicle. I have been dealing with Fasi for 15 years.. I recommend going We’re excellent and worked very diligently to get me my exact price on my new vehicle. I have been dealing with Fasi for 15 years.. I recommend going to Nielsen Nissan for a vehicle. You won’t be disappointed. More
by Louisefucci
Employees Worked With
Fasi Khaja
April 01, 2022
If your thinking of buying a car or leasing come to this place. Nick Norton is awesome he will not pressure you into buying a car. Very well spoken and very professional. Finance Manager Connor Haar is gr place. Nick Norton is awesome he will not pressure you into buying a car. Very well spoken and very professional. Finance Manager Connor Haar is great at what he does. Cannot believe how quick and smoothly my Lease process went. Thank you guys. Miguel Flores More
by mfloresiphone6plus
Employees Worked With
Nick Norton Connor Haar
December 24, 2021
They refused to live up to an agreement I had with a dealership they purchased. Darren Howie ext176 my salesman would not confirm the agreement, not an honorable man in my opinion. Nielsen Nissan refus dealership they purchased. Darren Howie ext176 my salesman would not confirm the agreement, not an honorable man in my opinion. Nielsen Nissan refused to ask the business manager from Nissan of Stanhope. In short, Nielsen Nissan could care less. This was the fifth Nissan lease and I purchased a Nissan truck. STAY AWAY FROM NIELSEN NISSAN and Darren Howie. More
by Arty
Employees Worked With
Daren Howie
August 24, 2021
Brought back a door handle I ordered 2 days ago because the issue was inside the door and not the door handle itself. Was told That they cannot accept returns on a door handle that I painted and the door h the issue was inside the door and not the door handle itself. Was told That they cannot accept returns on a door handle that I painted and the door handle ordered using my VIN # comes painted. Instead of asking parts dept they assumed I painted the handle and tried to return it. Not a nice way to make a customer feel. And then you pay a $150 just to find out what you need. They do not deduct from the work if you proceed to have it done, an xtra $450. Wow More
by vintagemade
Employees Worked With
Heather
June 01, 2021
Stay away! They changed Service staff with Nielsen's purchase of Nissan Stanhope and it's not an improvement, at least as far as the service writers go. Great for the owners, they want to gouge you at e purchase of Nissan Stanhope and it's not an improvement, at least as far as the service writers go. Great for the owners, they want to gouge you at every turn. Time to dump the still under warranty xxx with CVT for something with a real transmission. More
by HarveyWB
Employees Worked With
Wayne Diaz (?)
February 25, 2021
I purchased a new 2019 370Z from this dealership and I warn anyone thinking about purchasing from them to strongly reconsider. Initially I had a defective seat frame and an issue with my convertible top s warn anyone thinking about purchasing from them to strongly reconsider. Initially I had a defective seat frame and an issue with my convertible top so I brought it in for service. The dealership claimed they needed a new seat frame from Japan and it would take a while, well it took a month!!! When I came in to pick the car up I asked why it took so long to get the seat frame from Japan and the service department stated "We did not have to order any part from Japan". I asked why they had my car for a month and had no a answer for me except babble! I have had my car serviced there two additional (2) times and they have damaged the paint on my car each time then denied it ever happened. Additionally, I negotiated 3 free oil changes when I made the initial deal and the service manager Jaime would not honor the two remaining because oil changes as he claims the dealership was sold. His take is he does not have to honor it. I would think any reputable service dealership would honor a previously agreed to contract but I have been wrong before. If I can help one person avoid the lack of professionalism, honesty and attention to quality workmanship then this review was successful. More
by Tournan1
Employees Worked With
Gary Demayo, Jose Gonzalez
