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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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June 20, 2023

Great service, quick responses to customer needs, and very amiable service team. Appreciate all the great work Matt and the Niello Volvo service team do! More

by sbyrnes78
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
June 20, 2023

Rick is expert at customer service and managed to fit me in for new brake pads same day as my service appt. You even loaned me a vehicle. Thank you! More

by cindyhintz
Recommend Dealer
Yes
Employees Worked With
Rick
June 20, 2023

They provide great service. Amy in Service is always very helpful. It is a nice facility. More

by Sttngboy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amy Ott
June 18, 2023

Matt is always so helpful. He goes over everything that will be done and recommendations. More

by CHERIEANDJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffries
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Matt on the team. Thank you so much for taking the time to share your experience and don't hesitate to reach out if there's anything else we can do for you.

June 18, 2023

very knowledgeable, and helpful. Went over all the issues with the car and what to do in the future as well More

by IDEANF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Prasad
June 18, 2023

Service staff is friendly, knowledgeable and always helpful when explaining any service options. We wouldn’t take our car anywhere else. More

by dese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

That means so much to us! We truly appreciate your loyal business and we hope to see you again soon!

June 18, 2023

Matt is awesome and has great communication skills. We’ve had some interesting things happen with our xc90 over the past 5 years, but Matt is always there to help and make it right. More

by patrick.choate22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
June 18, 2023

Neillo Volvo is my go to dealership. Matt in the service dept. And the rest of the service team are truly what keeps me coming back. I am always treated with respect and they show a genu More

by hutcheshm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
June 18, 2023

Great service, very friendly environment . I was very satisfied with the information provided about the vehicle More

by CARRILLONSA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cullivan
June 18, 2023

From the first contact with Michelle and then to be assisted by Shaun, our interaction with the outstanding reps at Niello of Sac was wonderful, thank you. More

by KMSHARRAR41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and Shaun 5 stars
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