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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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July 01, 2023

Amy was helpful and knowledgeable and the staff who helped check us in was also very helpful. More

by stilesj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad you found Amy so helpful and we appreciate you taking the time to share your experience with us. See you next time!

July 01, 2023

I consistently get excellent sevice at Niello Volvo for all three of our Volvo vehicles. The customer service is top notch and the quality is always reliable. More

by CNALPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

We love getting reviews like this from loyal customers like you! Thank you so much for choosing Niello Volvo Cars Sacramento and for taking the time to leave such an excellent review. We appreciate you!

July 01, 2023

Matt is a rockstar service representative for Volvo. He obviously cares about the customer and the brand. He communicates exceptionally well and is willing to go the extra mile for the customer. One More

by robbrown1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt amazing? We're incredibly blessed to have him on our team and we'll pass your compliments along to him so he knows how much you appreciated him going the extra mile for you. Thanks for your continued business and happy driving!

July 01, 2023

Professional, welcoming, fully prepared with the right answers, explained possible issues with length of service but all was done with no problems. Completely knowledgeable about all aspects of Volvo car More

by LIZAMACMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you were impressed with our professional and knowledgeable service and that no problems came up. Please don't hesitate to reach out if there's anything you need from us in the future.

July 01, 2023

Matt, my service provider, performed 5+ star customer service! Matt is one our top reasons that we own two Volvos a 2017 V90 CC and a 2020 XC60. More

by benbloodworth07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt amazing? We're incredibly lucky to have him on the team. Thanks so much for your continued business and our team will be here for you whenever you need us next.

June 30, 2023

Niello Volvo provided great service on my vehicle which included "valet". Rick Fuentes, Thomas, Osvaldo are always very nice and helpful, I highly recommend the dealership's service center. More

by Elk Grove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes, Thomas, Osvaldo, Michelle in Adm.
June 30, 2023

Niello is the best! I would buy my next car from them as well! 5 star More

by METAYLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
June 30, 2023

Over-the-top customer service every time. Beautiful, clean waiting area is appreciated. I always get my questions answered and feel valued as a customer. More

by ELIZCUNNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes - excellent!
June 30, 2023

Matt and Isahi were very helpful! Both Jesus and Sean from the sales department were also very helpful. More

by MINDELLA57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Isahi
June 30, 2023

Matt is the best! Always makes sure everything is taken care of. We come from Gas’s Valley and he makes sure everything moves along so we don’t have to wait to long. More

by djbrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service
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