Niello Volvo of Sacramento - Service Center

Amy was an absolute rockstar! I called in desperate for help while on a family road trip and Amy saved our vacation. She calmly asked a few questions to assess and troubleshoot I called in desperate for help while on a family road trip and Amy saved our vacation. She calmly asked a few questions to assess and troubleshoot the issue we were having, quickly determined it was likely a problem with the oil trap, ordered the parts and squeezed us into the schedule. So thankful for her help and cant give enough praise for how she handled our case and got us back on the road. Thank you for all your help Amy, we are so grateful. Cheers! More

Matthew is amazing. He always provides top-notch service. He knows the Volvo brand better than most. He keeps me informed about service issues. He's on- time and honest He always provides top-notch service. He knows the Volvo brand better than most. He keeps me informed about service issues. He's on- time and honest and I will always be a loyal customer. Thanks to the entire service team too. More

Matt Jeffery is an outstanding service agent. He's exceptionally professional always makes the process great. He's exceptionally professional always makes the process great. More

Knowledgable, efficient and friendly is a combination the can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! More

Matt always does an amazing job. He ensures all the necessary work is explained properly and completed appropriately. He ensures all the necessary work is explained properly and completed appropriately. More

Professional and timely. Appreciated the evaluation and free car wash. The prices are too much for me. Appreciated the evaluation and free car wash. The prices are too much for me. More

Amy and Matt are always great to see at the service dept, friendly and welcoming. Amy is my to go to person and has always been upfront and helpful. Couldn’t ask for anyone better to help me. friendly and welcoming. Amy is my to go to person and has always been upfront and helpful. Couldn’t ask for anyone better to help me. More

Excellent valet service. The repair was fast with a final report. Communication was the best. I highly recommend them. The repair was fast with a final report. Communication was the best. I highly recommend them. More

Matt Charles worked tirelessly to look for parts for my 2001 Volvo S80 to make it roadworthy. Outstanding service! 2001 Volvo S80 to make it roadworthy. Outstanding service! More

We've always had great service from Amy, who helps us to feel that personal touch. She listens and takes down our concerns accurately for the repair team. feel that personal touch. She listens and takes down our concerns accurately for the repair team. More