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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews
Call Service Center (916) 245-2231

585 Reviews of Niello Volvo of Sacramento - Service Center

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August 01, 2023

Very good service. They all seemed very helpful. I love my Volvo. The only car I will drive. More

by julie.henne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

Julie, we appreciate the great review! We're thrilled to have you in the Niello Volvo family and are here for you whenever you need us next!

July 31, 2023

Great service and coordination by Rick F. S60 feels great weeks later. Excellent experience overall. More

by ESPOSITO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you leaving us a kind review, John! Happy to hear your Volvo S60 is running smoothly. We will make sure to let Rick know! Happy driving!

July 29, 2023

Matt has always been the best service expert! We trust him and he gets the job done. More

by bgoshey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt wonderful! We are so happy to hear that he consistently delivers great customer service. We will make sure we pass this along to him.

July 28, 2023

Rick Fuentes was outstanding in dealing with my issues and concerns. He made the who experience pleasant. More

by protell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Our team is very grateful to have someone like Rick! We will make sure to pass along your kind words. We are glad your service visit was pleasant. We hope to see you soon!

July 27, 2023

Matt is a quintessential professional with a bullet proof veneer. But, inside we all know he is a softie with big heart. His is a master multi-tasker with a deep knowledge of Volvo's, inside and out. He m More

by patam
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Wow! This is such a thoughtful review, Patam! We'll be sure to pass it along to Matthew so he knows how much you appreciate his work. We're lucky to have him on the team and we're so happy to hear you had such a fantastic experience working with him.

July 27, 2023

Great place to have service done and very pleasant and professional reps to help me. More

by evcosino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the positive rating and kind words! Our team will be here for you in Sacramento whenever you need us next.

July 27, 2023

Got us right in and had a completion day and time in an email that afternoon. More

by Dolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear, Dolph! So glad we were able to get you in, out, and back on the road quickly and safely. Thank you for taking the time to leave us a review.

July 25, 2023

Over all a great experience. Rates are high but the service is knowledgeable and careful. More

by bdlew_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for acknowledging the quality work and knowledge that our team provides! We look forward to seeing you for a future service visit.

July 20, 2023

The technology links and the service technician video link to what service was completed as excellent. More

by PSABIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Protsyuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

We're happy to know that you appreciated our service technician's videos. Glad to hear your recent service visit was such a positive one! Thank you for choosing Niello Volvo Cars Sacramento and for taking the time to leave us a review. See you next time!

July 18, 2023

Rick understood the importance of me having my car in time to go to work More

by THE_QUEEN7
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to acknowledge Rick's great work! We are truly lucky to have him on our team here in Sacramento and it's great to know that he has provided you with 5-star service. We will make sure he sees your review!

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