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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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October 21, 2023

Matt is always spot on and keeps me informed of the progress of my repairs or service. More

by HHASHIMOTOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We'll be sure to let Matt know how much his communication and skills are appreciated.

October 18, 2023

Amy is the best service rep I have ever experienced in my life. She is so professional and personable. You just want to be her friend. But probably more importantly, she is competent and anticipatory of your More

by HCRANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Gol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Amy on our team, and we'll be sure to pass along your kind words so she knows what a great job she's doing. In the meantime, thanks for the high recommendation!

October 15, 2023

I am usually able to schedule a service appointment within one week and the service department is kind and helpful. More

by WORLDPRESSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business. We're lucky to have loyal customers like you, and we'll be here for you whenever you need us next!

October 10, 2023

Buying my car was totally stress free. The sales folks were up front with all of the costs and I knew going in to sign the paperwork what the cost was going to be . I was told about differ More

by DACMAINTENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk
Oct 18, 2023 -

Niello Volvo Cars Sacramento responded

Wow! What a thoughtful review. We couldn't agree more about how great the team is, and we're thrilled you had such a stress-free experience. See you next time!

October 06, 2023

Matt is the best, once again went the extra mile to make sure I was able to leave before everyone took their lunch. 100% best service ever! More

by SCHUBERT1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thanks for the kind words. We'll be sure to let Matt know how much you appreciated his hard work. See you next time!

October 06, 2023

Very fun and friendly environment. Will highly recommend to family and friends. Will return soon. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Protsyuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Elvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate your recommendation! Thanks for choosing Niello Volvo Cars Sacramento and know we'll be here for you whenever you need us next.

October 06, 2023

Outstanding service all the time. That’s why I continue to bring in my vehicle because of outstanding customer service Rick provides. More

by muchison7713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We're definitely lucky to have Rick on the team, and we'll be sure to share your kind words so he knows what an outstanding job he's doing. Happy driving!

October 05, 2023

Amy Ott always takes great care of me and my vehicle. She accommodates me with a time that fits my schedule and sees that I get in and out asap. She reminds me of my maintenance schedule and insurance co More

by ARSON951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

Jim & Penny, Thanks for the great review! We're definitely lucky to have Amy on our team and we'll be sure to share your kind words with her. Looking forward to working with you again in the future!

Oct 11, 2023 -

ARSON951 responded

You all take the pressure of our purchase and the maintenance of our investment, just one less thing to worry about, thanks! Regards, Jim & Penny

October 04, 2023

Always a pleasure to work with Rick! I really feel I can trust the work that they do maintaining my Volvo! More

by CARL.COX
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Rick great? We're definitely lucky to have him on the team. See you next time!

October 02, 2023

Rick and the team gave me great service…. there was a lot to do and I am very happy that I don’t have to worry about my Volvo! More

by lumack
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! Thanks for leaving such a nice review and for choosing Niello Volvo Cars Sacramento.

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