Niello Volvo of Sacramento - Service Center

The service representatives are friendly and helpful. Appointments are usually made weeks in advance since they are very busy. I’ve had some minor difficulty with completion for every work I’ve had do Appointments are usually made weeks in advance since they are very busy. I’ve had some minor difficulty with completion for every work I’ve had done. More

Easy online scheduling process, many choice s of appointment times to fit my schedule, and easy check in process. Matt went over what was going to be done and contacted me during the day to go over appointment times to fit my schedule, and easy check in process. Matt went over what was going to be done and contacted me during the day to go over any issues and let me know when the car was ready. He also set up ride after dropping the car off so I could get to work. More

Our experience at Niello Volvo was excellent as usual. Rick Fuentes is professional and helpful when it comes to keeping our Volvo in top shape. Rick Fuentes is professional and helpful when it comes to keeping our Volvo in top shape. More

I usually wait while my car is serviced and find the waiting lounge very comfortable. waiting lounge very comfortable. More

Prompt checking for service. Good communication throughout the service process. Staff are very friendly and professional. Good communication throughout the service process. Staff are very friendly and professional. More

I wouldn’t go anywhere else! I love Amy my service technician! She takes care of me and my needs, anticipates what is necessary and what can wait! Your waiting area is a delight I love Amy my service technician! She takes care of me and my needs, anticipates what is necessary and what can wait! Your waiting area is a delight for coffee and a sweet treat too! More

Can’t say enough about the great service and personnel. I always highly recommend them. I always highly recommend them. More

Great service and great advisors. I've always been kept up to date on my vehicles and the repairs are done right the first time. I've always been kept up to date on my vehicles and the repairs are done right the first time. More

Rick, as always, does a great job and keeps me advised on what is up with my car. what is up with my car. More

Great communication related to assessment of issues needing repairs and conscientiousness about time management. Very friendly and attentive. needing repairs and conscientiousness about time management. Very friendly and attentive. More