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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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November 02, 2023

I love the treatment but prefer a courtesy vehicle so that I am not restricted. More

by BJMAXIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

This Volvo dealership is always helpful. Rick the service person has always been detailed in the service and what they were going to do. I appreciate him breaking everything down to me so I More

by donnaebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Did not do service but the sales department was excellent. Everyone was very helpful and this resulted in a very fair deal. More

by LBERGLUND
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Matt is extremely helpful. He is a good communicator, he’s honest about issues my car has had and I really appreciate the service I receive from him. He goes above and beyond a More

by OGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt great? We'll be sure to pass along your kind words so he knows how much you appreciate the 5-star service you received from him. See you next time!

October 30, 2023

As always the service provided was handled in a very professional and friendly manner. All service issues were handled without any problems. Our vehicle was ready when promised. We are very pleased with More

by RGBRAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Protsyuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

We're so thankful for loyal customers like you! Thanks for taking the time to write such a lovely 5-star review and for continuing to choose Niello Volvo Cars Sacramento. See you next time!

October 30, 2023

Service department is great because they keep you informed about every little thing that is going on with the car and what is needed More

by CMIGLAS237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Matt has provided great service while always addressing the issues noted during the request for service. Also any car issures are always explained in a courtesy manner and with prompt attention. Excellent More

by REDHAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for your continued business and for taking the time to write such a nice review. See you next time!

October 24, 2023

Great serves, people, and waiting area. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. More

by RLSCOTT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! We're definitely lucky to have Jeff on the team and we'll pass your kind words along so he knows how much you appreciate him. Happy driving!

October 23, 2023

over the last 6 years i have had excellent service , it’s timely and the staff is friendly More

by NNARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for being such a loyal customer! We truly appreciate your business and will be here for you with the same excellent service whenever you need us next.

October 21, 2023

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

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