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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
608 Reviews
Call Service Center (916) 245-2231

608 Reviews of Niello Volvo of Sacramento - Service Center

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April 03, 2024

I always get excellent help with any issue I have with my car. All my questions are answered, and explained. More

by pmmcrosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 03, 2024

Excellent customer service…communication is definitely excellent too! Will always give rave reviews on Niello products! More

by LISALOOMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott, Victoria Protsyuk
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Apr 04, 2024 -

Niello Volvo Cars Sacramento responded

Lisa, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 01, 2024

Great facilities, great people, great service and fast. Very Happy with this dealer and I would recommend them. More

by JIMHANSEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Niello Volvo Cars Sacramento responded

Jim, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 31, 2024

Matt is amazing and he always goes above and beyond. Matt customer service is exemplary. From the moment I walk in door I feel welcomed and at home. The lobby is clean comfortable. Thank you Niello Vo More

by rudy.lucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Niello Volvo Cars Sacramento responded

Rudy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 30, 2024

We wish it were closer to our home, but they do accommodate their customers nicely. Thank you! More

by NANCY.JEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Niello Volvo Cars Sacramento responded

Nancy Jean, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 30, 2024

Niello Volvo service is always exceptional. I was referred to Niello Volvo for service years ago. More

by NADIAKIRKMAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Niello Volvo Cars Sacramento responded

Nadia, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2024

I switched from Walnut Creek Volvo to Niello Volvo Sacramento after I was treated terribly in Walnut Creek. I have been buying Volvo’s from Walnut Creek since 1988, shame. However, Niello of Sacrament More

by Margarita Ferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Margarita! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2024

Exceptional, timely service. The appointment finished much sooner than expected. Very pleased with the entire process. More

by DONALD.JR2374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Niello Volvo Cars Sacramento responded

Donald, Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 27, 2024

Jesus was awesome! He was friendly and always very responsive. He kept us updated on the new cars arrival while we waited for it to come in. More

by JWHITMER0
Recommend Dealer
Yes
Employees Worked With
Jesus Tinoco
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Mar 27, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jesus here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 27, 2024

Excellent customer service. Highly recommended. This dealership really values their customers and I will not bring my car anywhere else. More

by jocelyn.wiltgen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jocelyn, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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