Niello Volvo of Sacramento - Service Center

My service advisor, Sean Dortch, is very helpful, friendly, and reliable and has always provided excellent customer service. I am very happy with Niello Volvo and have been working with Sean for over friendly, and reliable and has always provided excellent customer service. I am very happy with Niello Volvo and have been working with Sean for over 2 years for all of my service needs. More

Matt kept me informed, let me know exactly what was going on at all times on at all times More

Appointment was on time; professional service; appreciate that I can still have my 1999 S70 serviced here!! that I can still have my 1999 S70 serviced here!! More

Attentive and very professional. This was my first experience with the service department and they did a nice job and took care of my problem. This was my first experience with the service department and they did a nice job and took care of my problem. More

I brought my 2024 XC40 in for my first service. My service was done quickly and efficiently. My service was done quickly and efficiently. More

I've been brining my S90 2020 and XC70 2013 for service at Niello Volvo, and every time, the service has been exceptional. Their expertise with Volvo is clear, and Shaun Dortch always goes above and beyond at Niello Volvo, and every time, the service has been exceptional. Their expertise with Volvo is clear, and Shaun Dortch always goes above and beyond to ensure my cars run smoothly. From routine maintenance to more complex repairs, Niello and their staff provide honest assessments, fair pricing and top quality workmanship. More

Always great customer service in the service department. Thank you for keeping my car up to date. Thank you for keeping my car up to date. More

Matt Jeffrey is great. He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technicia He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technician, who explained his findings as he went through the video. Very helpful. More

Shaun was very helpful during the leasing experience. Since this was my first time dealing with an electric vehicle it would have been nice to have somethings demostrated i.e. plugging into the vehicle. Since this was my first time dealing with an electric vehicle it would have been nice to have somethings demostrated i.e. plugging into the vehicle. Not so much the plugging in but the removal of the nozzle from the vehicles bear grip. The manual says to unlock the vehicle but how is the question. Unlocking from the app doesn't work, using the interior unlock button doesn't work consistently. Another observation that is not covered in the manual is the removal of messages being displayed on the dashboard. More

These guys are the best, I didn’t buy my car at this dealership but they treated me as though I did. dealership but they treated me as though I did. More