Niello Volvo of Sacramento - Service Center

Amy is a terrific service representative who takes care of her customers. Niello Volvo has always been helpful. of her customers. Niello Volvo has always been helpful. More

Shaun in the service department was great! He listened and solved a complicated problem. Sean in sales was excellent too. He listened and solved a complicated problem. Sean in sales was excellent too. More

The service took 4 hours. That was a bit too much. They use to wash cars and now not anymore. That was a bit too much. They use to wash cars and now not anymore. More

We can always trust Matt. He is responsive and helpful. He provides the best service! He is responsive and helpful. He provides the best service! More

Very impressed with Shaun in the service department. He kept me informed of progress and clearly explained what work was required. Knowing I had a subsequent work appointment, he took the initiative to He kept me informed of progress and clearly explained what work was required. Knowing I had a subsequent work appointment, he took the initiative to go back into the service bay and get the vehicle ready for me. More

Efficient, service person was nice, job was completed on time. Good job. Cozy lounge while waiting on time. Good job. Cozy lounge while waiting More

Niello Volvo has consistently exceeded my expectations for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no fee for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no feeling of pressure to buy add-ons. The Service Dept makes it easy to schedule a convenient appointment, explains costs and makes reasonable recommendations, and waiting onsite is pleasant with a comfortable space, good coffee and Internet. I never dread going to Niello! More

Rick saved the day for us. We were on our way to Tahoe for vacation and my electric Volvo would not start. We brought to Sacramento Volvo and one of the guys could not get us a We were on our way to Tahoe for vacation and my electric Volvo would not start. We brought to Sacramento Volvo and one of the guys could not get us a rental car to continue our trip. However, Rick stepped in and helped us tremendously , rented a car for us at Enterprise, had someone pick us up and made sure our Volvo was worked on diligently since the Volvo in San Francisco worked on my Volvo 3x and it still stalled. Rick kept us updated each time and made sure we were happy and our car working without anymore issues More

Matt is so easy to work with and very helpful. Goes above and beyond during every visits. Goes above and beyond during every visits. More

Matt is the consummate professional. I trust his guidance and recommendations. I return for service because of him I trust his guidance and recommendations. I return for service because of him More