Niello Volvo of Sacramento - Service Center

Never good to have to return a NEW car , that won't run, for a software update. This car came to Monterey from theNiello Dealership- why wasn't update on car there.... or monterey? The service was quick- for a software update. This car came to Monterey from theNiello Dealership- why wasn't update on car there.... or monterey? The service was quick- the employees pleasant and helpful More

It’s always a pleasure to work with Mat. He takes time to explain things and answer questions. He takes time to explain things and answer questions. More

Matt is so good at engaging and making the customer feel at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this one doesn't make me feel dumb! Great job Matt. More

I have been very impressed with the level of service that we get from the service department. It is always nice that when I walk in the recognize me and always willing to help. If my service writer is not av we get from the service department. It is always nice that when I walk in the recognize me and always willing to help. If my service writer is not available others always try and help. Just wish you had a express lube service for oil changes as my schedule makes it harder to come in and wait for a couple of hours for an oil change. More

Shaun is an excellent service representative! He is very attentive to detail, listens to the customer and delivers on his commitments He is very attentive to detail, listens to the customer and delivers on his commitments More

Rick always makes sure we have a great experience at niello volvo ; he is extremely knowledgeable and diligent about meeting our individual needs as customers niello volvo ; he is extremely knowledgeable and diligent about meeting our individual needs as customers More

Twice I’ve had my car in for 2 repairs and both times they only did one repair and said to book again for the other repair. This doesn’t work for me. they only did one repair and said to book again for the other repair. This doesn’t work for me. More

Matthew always provides great service and offers. helpful suggestions. I have bought two Volvo's from Niello and I am happy with both. helpful suggestions. I have bought two Volvo's from Niello and I am happy with both. More

Niello gave me Lyft rides both ways. They seemed to be very thorough in their service. They seemed to be very thorough in their service. More

Edgar was so amazing. The dealership staff was incredibly helpful and my service experience was phenomenal. My car is running great! I would recommend Niello Volvo to ever The dealership staff was incredibly helpful and my service experience was phenomenal. My car is running great! I would recommend Niello Volvo to everyone! More