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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
633 Reviews

633 Reviews of Niello Volvo of Sacramento - Service Center

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March 11, 2025

Appointment was on time; professional service; appreciate that I can still have my 1999 S70 serviced here!! More

by liz34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Niello Volvo Cars Sacramento responded

Thank you, Liz, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 28, 2025

Attentive and very professional. This was my first experience with the service department and they did a nice job and took care of my problem. More

by GILPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 25, 2025

I brought my 2024 XC40 in for my first service. My service was done quickly and efficiently. More

by amrakoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 24, 2025

I've been brining my S90 2020 and XC70 2013 for service at Niello Volvo, and every time, the service has been exceptional. Their expertise with Volvo is clear, and Shaun Dortch always goes above and beyond More

by Jorge Palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department, Jorge! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 13, 2025

Always great customer service in the service department. Thank you for keeping my car up to date. More

by AAGONG0904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Matthew and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 12, 2025

Matt Jeffrey is great. He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technicia More

by HSALAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Matthew and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 11, 2025

Shaun was very helpful during the leasing experience. Since this was my first time dealing with an electric vehicle it would have been nice to have somethings demostrated i.e. plugging into the vehicle. More

by DJOEGLENN
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shaun delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 08, 2025

These guys are the best, I didn’t buy my car at this dealership but they treated me as though I did. More

by DAVIDHERRINGTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, David, for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 06, 2025

Quick service with good communication on the car’s progress. Helpful with getting rides to and from the service center. More

by N8THEEGR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 05, 2025

Shaun was so helpful in facilitating my service. It's always a pleasant experience coming in for my annual service! More

by julaine.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Niello Volvo Cars Sacramento responded

Thank you, Julaine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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