Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Niello Volvo of Sacramento - Service Center
Sacramento, CA
585 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
585 Reviews of Niello Volvo of Sacramento - Service Center
Sort by
November 22, 2024
They always do a great job, with amazing customer service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice of many hot drinks and snacks. More
by LK
Verified CustomerEmployees Worked With
November 20, 2024
Matt is very helpful; he is extremely knowledgeable and explains what is needed thoroughly. I trust his judgment and accept his recommendations explains what is needed thoroughly. I trust his judgment and accept his recommendations More
by gcsdke
Employees Worked With
November 18, 2024
Great fast service. Customer service was very responsive and gave me timely updates. I would highly recommend Customer service was very responsive and gave me timely updates. I would highly recommend More
by MikeW
Employees Worked With
November 17, 2024
Shaun and Michelle were very friendly, professional and able to trouble shoot a missing part, to allow everything to be done in one appointment. I was contacted frequently by Michelle to update me on prog able to trouble shoot a missing part, to allow everything to be done in one appointment. I was contacted frequently by Michelle to update me on progress and time lines, complete with phone follow up. My husband and I were very pleased with the video explanation of car and tires. More
by VABROWN54
Employees Worked With
Other Employees :
Michelle was my first contact by phone to arrange appointment for service. I discussed additional need of a part which fell off my car. She looked into it and was able to order the part. It arrived on day of service and everything accomplished.
November 16, 2024
Matt is very helpful, he is extremely knowledgeable and explains what is needed thoroughly. I trust his judgment and accept his recommendations explains what is needed thoroughly. I trust his judgment and accept his recommendations More
by iquevedo
Employees Worked With
November 15, 2024
Matthew is extremely knowledgeable and creative. He looks out for customers and tries to ensure all is ok with their car. He looks out for customers and tries to ensure all is ok with their car. More
by gcsdke
Employees Worked With
November 12, 2024
Shaun is always amazing! He gets us in and out and solves our problem every time. Highly recommend. He gets us in and out and solves our problem every time. Highly recommend. More
by COOPER.AMANDA
Employees Worked With
November 11, 2024
Amy is always on target at explaining the service and very much appreciated her attention to detail. Wouldn't take our two vehicles anywhere else for service. Thanks very much appreciated her attention to detail. Wouldn't take our two vehicles anywhere else for service. Thanks More
by PATRICKJLENZ1
Employees Worked With
November 10, 2024
The service was completed when promised, no additional work was required.Neillo Provided me with a loaner car at no cost. Another excellent experience. work was required.Neillo Provided me with a loaner car at no cost. Another excellent experience. More
by REG.YOUNG
November 08, 2024
Always willing to help fix any issue. Good customer service. Easy access to dealership off the highway. Good customer service. Easy access to dealership off the highway. More
by Taylor
Employees Worked With
