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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
671 Reviews

671 Reviews of Niello Volvo of Sacramento - Service Center

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June 04, 2025

Own 2 Volvo's and have always had them serviced by Niello Volvo Sacramento. Nothing but praise for the service provided by Matt and the crew in service. They have been able to get us in and out every time More

by Dolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 02, 2025

Excellent service. Handled my annual service and replaced a damaged tire while I waited. Great coffee, soft drinks and snacks in the waiting room as well! More

by DHALL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 31, 2025

Shaun is great to work with. Everyone is always friendly and professional, and there are no games. I'd have dumped my Jeep and bought a Volvo sooner, if I'd known how much better More

by Applebaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 30, 2025

Matt Jeffrey is phenomenal. He makes the whole service experience easy and looks after your best interests. More

by ddtw41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 29, 2025

Everyone is polite and very helpful. The service people were efficient timely and knowledgeable. There is a nice waiting area as well More

by WYLIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike VanAllen
May 29, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 28, 2025

Very attentive service. Service staff is friendly and courteous. They make you feel at home and comfortable. More

by DLCANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 28, 2025

Cole and Brian were awesome. Great car buying experience. Did not take my whole day. They were friendly and efficent. More

by DEBBIE.LEACH01
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 28, 2025

Everyone at this dealership works together. When you walk through the door someone always greets you, then lets you know who is to help you and if their busy, when they will be available. Comfo More

by RECEIPT_1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 27, 2025

It was lovely. Matt always make sure everything is taken care of. We really appreciate him and the team that worked on our car. More

by phelpsym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 13, 2025

Great experience ordering and taking delivery of multiple cars. Good communication for servicing needs. I recommend Niello Volvo. More

by EAULDSUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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