Niello Volvo of Sacramento - Service Center
Sacramento, CA
633 Reviews of Niello Volvo of Sacramento - Service Center
Appointment was on time; professional service; appreciate that I can still have my 1999 S70 serviced here!! that I can still have my 1999 S70 serviced here!! More
Attentive and very professional. This was my first experience with the service department and they did a nice job and took care of my problem. This was my first experience with the service department and they did a nice job and took care of my problem. More
I brought my 2024 XC40 in for my first service. My service was done quickly and efficiently. My service was done quickly and efficiently. More
I've been brining my S90 2020 and XC70 2013 for service at Niello Volvo, and every time, the service has been exceptional. Their expertise with Volvo is clear, and Shaun Dortch always goes above and beyond at Niello Volvo, and every time, the service has been exceptional. Their expertise with Volvo is clear, and Shaun Dortch always goes above and beyond to ensure my cars run smoothly. From routine maintenance to more complex repairs, Niello and their staff provide honest assessments, fair pricing and top quality workmanship. More
Always great customer service in the service department. Thank you for keeping my car up to date. Thank you for keeping my car up to date. More
Matt Jeffrey is great. He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technicia He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technician, who explained his findings as he went through the video. Very helpful. More
Shaun was very helpful during the leasing experience. Since this was my first time dealing with an electric vehicle it would have been nice to have somethings demostrated i.e. plugging into the vehicle. Since this was my first time dealing with an electric vehicle it would have been nice to have somethings demostrated i.e. plugging into the vehicle. Not so much the plugging in but the removal of the nozzle from the vehicles bear grip. The manual says to unlock the vehicle but how is the question. Unlocking from the app doesn't work, using the interior unlock button doesn't work consistently. Another observation that is not covered in the manual is the removal of messages being displayed on the dashboard. More
These guys are the best, I didn’t buy my car at this dealership but they treated me as though I did. dealership but they treated me as though I did. More
Quick service with good communication on the car’s progress. Helpful with getting rides to and from the service center. progress. Helpful with getting rides to and from the service center. More
Shaun was so helpful in facilitating my service. It's always a pleasant experience coming in for my annual service! It's always a pleasant experience coming in for my annual service! More