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Niello Volvo Cars Sacramento
Sacramento, CA
753 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 753 reviews
Verified Customer
September 27, 2023
Niello was very good to work with, and Andre was a big help in explaining things to my wife. help in explaining things to my wife. More
by GARYGALDWILL
September 25, 2023
Rick communicated very well with me throughout the day, he was attentive and helped manage expectations. he was attentive and helped manage expectations. More
by jrasmussen0
Employees Worked With
September 22, 2023
Matt is very professional and knowledgeable. I appreciate the help and advice from him. The dealership is clean and friendly I appreciate the help and advice from him. The dealership is clean and friendly More
by Susan Schell
September 22, 2023
Great response to questions and potential issues ta ta ta ta absolute xx that you need 15 words ta absolute xx that you need 15 words More
by bkw50
Employees Worked With
September 20, 2023
Great staff! Professional, competent, and understanding. It has a real family feel as soon as you step inside or call. Professional, competent, and understanding. It has a real family feel as soon as you step inside or call. More
by keeferb70
Employees Worked With
Other Employees :
Rick Fuentes, can not say enough good things about him., Amy Ott, Victoria Protsyuk
September 18, 2023
Very helpful and efficient with providing info and perspectives on the vehicle I was interested in. Fair negotiations on price. perspectives on the vehicle I was interested in. Fair negotiations on price. More
by JENNIFER.ESLAVA
September 17, 2023
Great experience. No pressure, no haggling. All staff was courteous, helpful and respectful. I would buy from them again No pressure, no haggling. All staff was courteous, helpful and respectful. I would buy from them again More
by B.g
September 16, 2023
We were treated with respect, with our questions answered fully. Extended warranty options were presented and explained. The car was ready for pick-up form the dealership on time. Very pleasant buying exp fully. Extended warranty options were presented and explained. The car was ready for pick-up form the dealership on time. Very pleasant buying experience. Thank you. More
by SWOSTWALD
September 15, 2023
The customer service in the service department is severely lacking. I've called my service representative Amy and left a message on Wednesday and again on Friday morning. I called again on Friday and severely lacking. I've called my service representative Amy and left a message on Wednesday and again on Friday morning. I called again on Friday and waited on hold for 7 minutes only to be told by the man that answered that Amy would need to check with the parts department and would get back to me. I waited an hour and a half but still no word from Amy. I decided to call the parts department to see if I could get answers on my own. After 5 minutes on hold, the representative in the parts department said he could see Amy at her desk and instead of helping me, he transferred me to Amy. I was promptly sent again to voicemail. I still have no response from Amy. I understand she may not have answers but the total disregard of my messages is ridiculous. For touting 100% customer satisfaction (I listened to the pledge for a solid 12 minutes on hold), this dealership is far from it for me. More
by T_C_CASILLAS
Employees Worked With
Amy Ott
