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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
753 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 753 reviews

October 05, 2023

Jessica was helpful and nice and going over and above for us. Thank you very much! More

by PRETTY95610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

We’re thrilled you had such a positive experience! Please don’t hesitate to let us know if there is anything else we can do for you or your car.

October 04, 2023

Always a pleasure to work with Rick! I really feel I can trust the work that they do maintaining my Volvo! More

by CARL.COX
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Rick great? We're definitely lucky to have him on the team. See you next time!

October 02, 2023

My review should be reflected in the numbers of stars I gave. Our feelings about the dealership will evolve, I am sure, as we have more experience with them. More

by ZESTFUL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for the positive rating! We appreciate your feedback and will use it to help create an even better experience for our customers. See you next time!

October 02, 2023

Rick and the team gave me great service…. there was a lot to do and I am very happy that I don’t have to worry about my Volvo! More

by lumack
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! Thanks for leaving such a nice review and for choosing Niello Volvo Cars Sacramento.

September 30, 2023

Amy was very nice and extremely helpful. She knows her stuff! She is my "go to" service department rep! More

by IGMAN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to leave us a review! Amy is a great asset to our team and we're thrilled she made your recent service visit a great one. We hope to see you again next time!

September 30, 2023

My scheduled service was on time, the whole team was nice, helpful and knowledgeable. Their lounge room is well supplied what makes waiting for the car easy. More

by basiek09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the 5-stars! We're so glad to hear that you had a pleasant experience at our service center. Please let us know if we can help with anything else!

September 29, 2023

Everyone was very kind. Amy Ott is extremely helpful. I’m thankful for her thoughtfulness. It’s great working with her! More

by aherpotato2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for the great review. We're so glad that Amy provided such a positive service experience for you and your vehicle. We’ll be sure to pass along your kind words. Please let us know if we can help you with any other automotive needs in the future!

September 29, 2023

First class service with a smile! They have my Repairs for life of vehicle. Thank you! More

by sedger4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Upton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the lovely review! We're so glad to hear that you've enjoyed your experience at Niello Volvo and are grateful to have earned your future business. Our team is here for you anytime, so please don't hesitate to reach out whenever you need us!

September 29, 2023

Jesus did a great job to explain features of the new car. He also very responsible and very thorough. I definitely love to refer Jesus and Niello Volvo to my friends. More

by QIMING.HUANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Vadim Gol, Jesus Tinoco
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Jesus is an awesome member of the team, and his work always reflects it! Thanks for the review!

September 28, 2023

Matt has been my rep. In the past and has always given me excellent feedback and support. Thank you Matt! More

by paulmnocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott, Victoria Protsyuk
Report | Print
Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your service experiences at Niello Volvo, Paul! It's great to know that Matt and the team always provides you with a good experience from start to finish. Thank you!

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