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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
808 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 808 reviews

March 28, 2025

They make everything very convenient (valet service) and are very responsive to all of my questions More

by meeb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 28, 2025

Super helpful and friendly from the call to make a service appointment through to returning your vehicle. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 26, 2025

Service was excellent and I was pleased with the customer care. I am extremely satisfied with the how quickly I was out with a serviced clean automobile. More

by LSOTELO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 25, 2025

Shaun is always great at keeping me updated on the status of my service. He also went above and beyond to get me information on my registration that DMV failed to send. Niello has a great team starting with More

by LITTLESISBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Shaun was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 25, 2025

My wife and I had a great experience at Niello Volvo and especially enjoyed our experience with David Morris and Andrew Clark. It was both our first times buying a car and we felt heard, informed and well t More

by CARLYKILPATRICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Morris
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Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with us! We're happy to hear it went well working with David, Andrew, and our team, we truly appreciate your feedback. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 25, 2025

As I've said on previous surveys, Matt was very helpful, gracious, blunt. He gave us his assessments, left the decision up to us. More

by SWILLIAMS49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matthew and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 24, 2025

Matt in service was very helpful. Gave us blunt, honest, assessments of the condition of our 10-year-old car. And we're very happy with the decision to replace it. More

by SWILLIAMS49
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 24, 2025

Great and professional service, we had excellent experience The crew is extremely polite, informative, helpful, and efficient. More

by SALARU_ION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Justin, Jessica, and our team appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 22, 2025

My service advisor, Sean Dortch, is very helpful, friendly, and reliable and has always provided excellent customer service. I am very happy with Niello Volvo and have been working with Sean for over More

by SHAWN.HARDESTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Niello Volvo Cars Sacramento responded

Shawn, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shaun met your expectations. Thank you for choosing Niello Volvo Cars Sacramento. We look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 17, 2025

Great experience! Thanks so much for everything. They went above and beyond in even driving our car down to SF More

by ALEXANDERPUGH
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Niello Volvo Cars Sacramento responded

Alexander, thank you so much for choosing Niello Volvo Cars Sacramento! Please let us know if we can be of any more assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

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