Niello Audi - Service Center

poor customer service. I feel like a number and not a person. I try to avoid going when possible. Dain did not help me. He is courteous and I have been helped by him in t I feel like a number and not a person. I try to avoid going when possible. Dain did not help me. He is courteous and I have been helped by him in the past. I was assisted by Omead Anwar, who I would I would prefer to avoid and not be serviced by him ever. (please) More

Omead is great. He understands the value of return business and always strives to exceed expectations. He understands the value of return business and always strives to exceed expectations. More

Thanks to all the assistance I received from Tatyana Homackiit was much less stressful. She was kind, cool and actually felt her concern. She very much loves what she does and is over-the-top helpful Homackiit was much less stressful. She was kind, cool and actually felt her concern. She very much loves what she does and is over-the-top helpful for her customers. Thank you Tatyana. Employees like her will keep your customers returning. She deserves a BONUS. I have no complaints about Niello Audi Auburn CA but do have complaints to Audi Headquarters on their lack of communication!!! More

Dane consistently goes above and beyond in to solve any and all issues we may have with either both of our Audi's. and all issues we may have with either both of our Audi's. More

This is my 4th Audi purchased and serviced at Niello. They always are great to work with and take care of my needs. They always are great to work with and take care of my needs. More

Great customer service by Hector! He is always courteous and professional in keeping me up to date on my service. He is always courteous and professional in keeping me up to date on my service. More

Can’t ask for more. Friendly, attentive service with good communication. I’m glad they’re my nearest Audi dealer and service center. Friendly, attentive service with good communication. I’m glad they’re my nearest Audi dealer and service center. More

Always a wonderful Experience. It’s our 4th purchase from Neillo. Staff is always professional! It’s our 4th purchase from Neillo. Staff is always professional! More

Omead asked questions, kept me informed about everything. I am grateful that he is my service person. He is always courteous and kind. I appreciate him. I am grateful that he is my service person. He is always courteous and kind. I appreciate him. More

The drop-off and pick-up process was simple and efficient. Communication was great and addressed all of my concerns. efficient. Communication was great and addressed all of my concerns. More